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Top positive review
21 hours ago
Verified review
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
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12 days ago
Verified review
Some years now and never any issues. Products arrive well packaged and always in order. Products are quality and the customer service/ care, is exemplary. A wider range of bottles is all I would encourage at this time. Thumbs up.
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9 days ago
Verified review
found square bottles with the wide neck lids which are perfect for our needs but hard to find n- plus great price and smooth delivery so highly recommended
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1 May 2024
Verified review
Fantastic customer service sending me replacements of broken jars very efficiently and first lot came very fast too.
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5 days ago
Verified review
Excellent service and good products. Used them many times.
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26 Apr 2024
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Lovely bottles
Really happy with my wedding bottles.
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30 Apr 2024
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Great well packaged fast delivery
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23 Apr 2024
Verified review
Very good
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8 days ago
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1 May 2024
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25 Apr 2024
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29 Apr 2024
Verified review
Not one of SEVEN orders delivered
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Answer by world-of-bottles.co.uk
30 Apr 2024
Good morning,
Thank you for your comment.
Our colleagues have already contacted you. There is currently a problem with customs clearance, which is why there are currently delays in shipping to the UK.
Our colleagues are working hard to solve this problem.
Thank you for your understanding.
Your team from World of Bottles
26 Apr 2024
Verified review
Better shipment partner and get real people to answer emails not an automated service
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Answer by world-of-bottles.co.uk
29 Apr 2024
Hello,
Thank you for your comment.
We are very sorry if you are not satisfied.
Our customer service colleagues believe they have answered all your questions and your order has been delivered.
If you still have any questions, please contact our customer service team again.
Thank you very much.
Your team from World of Bottles
19 Apr 2024
Verified review
Still awaiting my delivery and no communication of were my order/delivery is at.
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Answer by world-of-bottles.co.uk
22 Apr 2024
Dear customer,
Thank you for your review. We apologise for the long delivery time and hope that you are still satisfied with the goods you have received. If you have any further questions, please do not hesitate to contact us.
Your team from World of Bottles
10 days ago
Verified review
All of the bottles came smashed and I had to refuse the delivery
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Answer by world-of-bottles.co.uk
5 days ago
Good morning,
Thank you for your comment.
We are very sorry that your order was damaged.
Our customer service has already contacted you regarding this.
Thank you very much.
Your team from World of Bottles
5 days ago
Verified review
I never received my order..
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Answer by world-of-bottles.co.uk
5 days ago
Good morning,
Thank you for your comment.
We are very sorry that your order has not arrived.
Our customer service has already contacted you regarding this.
Thank you very much.
Your team from World of Bottles
2 days ago
Verified review
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25 Mar 2024
Verified review
Excellent value for money and great service.
The ordering process was straightforward, excellent value for money and importantly for imports from the EU, the quoted price was accurate. Delivery time was short: about 7 days - also excellent.
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15 Apr 2024
Verified review
Everything arrived fully intact and was always updated as to the progress of the delivery and very specific re time of delivery
Excellent products and service !!
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20 Mar 2024
Verified review
First time using this company. was a positive experience with everything arriving on time and in one piece. best of all no plastic used in the packaging. thank you
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