shop.somfy.co.ukReviews:
46 reviews in the last 12 months80 total reviews
Excellent
Top positive review
20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
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Top negative review
11 Sept 2023
Verified review
I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
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Reviews for shop.somfy.co.uk
17 Oct 2023
Verified review
Great service
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27 Sept 2023
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20 Sept 2023
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Quick and easy to order, with a very prompt delivery
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13 Sept 2023
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Defiantly buy directly from Somfy
Quick, tracked and reliable delivery. Priced so not worth buying from anyone else.
Could have made it clearer that it did not come with a mains power supply.
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DS
Dave S.
Cheltenham
30 Aug 2023
Verified review
Good Experience. Would use again.
The pricing was competitive and despite being shipped from France the delivery was quick. It would be good to get an update with the couriers details as the first I was aware was when the courier announced they had attempted a delivery.
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14 Aug 2023
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12 Aug 2023
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Fast delivery
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12 Aug 2023
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Fast delivery
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31 Jul 2023
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Ordered somfy bridge dispatched immediately and delivered promptly great price as well better than the well known online retailer
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28 Jun 2023
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The speed of arrival was quick.
Purchased fob, used online instructions to program, would have been nice to have instructions in box item came in.
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23 Jun 2023
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19 Jun 2023
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I needed some advice to know which remote I needed and Your customer services were very helpful
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15 Jun 2023
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Very helpful staff who answered the phone quickly. One piece of wrong information was quickly corrected.
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9 Jun 2023
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2 Jun 2023
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29 May 2023
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Great price.. fast delivery.
Great price, super fast delivery, perfect!
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22 May 2023
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Prompt service and easy to set up kit
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