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Top positive review
20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
Somfy connectivity kit arrived promptly and was simple to set up
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19 Apr 2024
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Very helpful members of staff. Very pleasant and knowledgeable.
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1 Apr 2024
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1 Apr 2024
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Better price than Amazon and free fast delivery
All good 👍
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29 Mar 2024
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New fob
Ordering was easy and arrived very quickly and easy to set up
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28 Mar 2024
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Quick delivery and good product. Instructions for programming the new remote were non existent. I had to reserach them on YouTube and even they were misleading. I'd suggest you do your own video and give the link in the leaflet.
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22 Mar 2024
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The ordering process was easy and delivery speedy.
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5 Mar 2024
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Easy and fast. Helpful helpline too.
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2 Mar 2024
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Good shopping experience however disappointed that I couldn’t get the deal I wanted as a part was out of stock. Delivery was fast from UPS. Happy shopper.
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28 Feb 2024
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Quick delivery
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26 Feb 2024
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20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
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19 Feb 2024
Verified review
Item was what we needed. Arrived swiftly. Easy to pair new remote.
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18 Dec 2023
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First class service
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14 Dec 2023
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Usual click and deliver. Took a while but it did come from abroad!
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