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Top positive review
20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
Brought a Keygo remote control, quick service and delivery.
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2 May 2024
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Good response and fast delivery.
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11 days ago
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5 days ago
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The delivery time is now expected to exceed 1 week from purchase.
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28 Mar 2024
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Quick delivery and good product. Instructions for programming the new remote were non existent. I had to reserach them on YouTube and even they were misleading. I'd suggest you do your own video and give the link in the leaflet.
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29 Mar 2024
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Delivery was poor by todays standard and more importantly the replacement remote control came without instructions.
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22 Apr 2024
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Somfy connectivity kit arrived promptly and was simple to set up
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19 Apr 2024
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Very helpful members of staff. Very pleasant and knowledgeable.
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29 Mar 2024
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New fob
Ordering was easy and arrived very quickly and easy to set up
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27 Apr 2024
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Poor instructions
Prompt delivery but instructions incredibly poor.
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1 Apr 2024
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Better price than Amazon and free fast delivery
All good 👍
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1 Apr 2024
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2 Mar 2024
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Good shopping experience however disappointed that I couldn’t get the deal I wanted as a part was out of stock. Delivery was fast from UPS. Happy shopper.
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22 Mar 2024
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The ordering process was easy and delivery speedy.
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5 Mar 2024
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Easy and fast. Helpful helpline too.
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28 Feb 2024
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Quick delivery
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20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
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19 Feb 2024
Verified review
Item was what we needed. Arrived swiftly. Easy to pair new remote.
The pricing was competitive and despite being shipped from France the delivery was quick. It would be good to get an update with the couriers details as the first I was aware was when the courier announced they had attempted a delivery.
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