Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
20 Feb 2024
Verified review
I needed a new garage remote control for an older motor but couldn't see any compatible on the website. I rang somfy uk and the lady I spoke too said she would find out for me. Rang me and sent an email of the one I needed the next day, excellent service. Would highly recommend.
I ordered the wrong part, my fault I accept that but the company's returns procedure is atrocious. I phoned customer service but was put on hold for one hour despite a recorded message instructing me I was about to be transferred, I wasn't. The company should sort out it's staff/phone system or they will get a bad reputation and lose business.
Quick and easy to order, with a very prompt delivery
Report review
13 Sept 2023
Verified review
Defiantly buy directly from Somfy
Quick, tracked and reliable delivery. Priced so not worth buying from anyone else.
Could have made it clearer that it did not come with a mains power supply.
The pricing was competitive and despite being shipped from France the delivery was quick. It would be good to get an update with the couriers details as the first I was aware was when the courier announced they had attempted a delivery.
Report review
14 Aug 2023
Verified review
Report review
12 Aug 2023
Verified review
Fast delivery
Report review
12 Aug 2023
Verified review
Fast delivery
Report review
31 Jul 2023
Verified review
Ordered somfy bridge dispatched immediately and delivered promptly great price as well better than the well known online retailer
Report review
28 Jun 2023
Verified review
The speed of arrival was quick.
Purchased fob, used online instructions to program, would have been nice to have instructions in box item came in.
Report review
23 Jun 2023
Verified review
Report review
19 Jun 2023
Verified review
I needed some advice to know which remote I needed and Your customer services were very helpful
Report review
15 Jun 2023
Verified review
Very helpful staff who answered the phone quickly. One piece of wrong information was quickly corrected.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.