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Most relevant positive review
24 Oct 2023
Verified review
I like this brace and it arrived in good time as promised and seems good value for money. The only reason I have given it 4 stars not 5 is because I have yet to test it fully. I have purchased it to support my moderately arthritic knee to allow build up of quadriceps muscle strength in the hopes that I will be fit to ski in January. So far it has reduced pain on exercise and I am reasonably optimistic. It is comfortable to wear and easy to put on.
Podobrace are cheats, and this company is to be avoided at all costs. They advertised a large number of items for one special price, which were then reduced after I had paid to four (deliberately mis-advertised), and finally we received just one roll of medical tape, instead of the "bundle" expected! I contacted Mastercard to make a formal complaint, and they proved worse than useless.
As I have stated, avoid these bandits at all costs. They are not even worth one star!
‘In stock’ on website, but still no dispatch 2 weeks on…
Item was ‘in stock’ on the website and promised dispatch the following day. Followed up with email, but still no dispatch 13 days on. Item still down as ‘in stock’ on the website. Avoid.
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Answer by podobrace.co.uk
25 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
13 Sept 2024
Verified review
I sent a email asking for help with pad as was not comfortable walking with it on
I NEVER HAD A REPLY
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Answer by podobrace.co.uk
16 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
10 days ago
Verified review
Order did not arrive
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Answer by podobrace.co.uk
10 days ago
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
22 Sept 2024
Verified review
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Answer by podobrace.co.uk
23 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
16 Sept 2024
Verified review
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Answer by podobrace.co.uk
18 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
2 Sept 2024
Verified review
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Answer by podobrace.co.uk
3 Sept 2024
Hi! Thank you for your review! We’re very happy to read that you’re so satisfied with us! We hope to be of service to you in the near future!
2 Sept 2024
Verified review
Podobrace are cheats, and this company is to be avoided at all costs. They advertised a large number of items for one special price, which were then reduced after I had paid to four (deliberately mis-advertised), and finally we received just one roll of medical tape, instead of the "bundle" expected! I contacted Mastercard to make a formal complaint, and they proved worse than useless.
As I have stated, avoid these bandits at all costs. They are not even worth one star!
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Answer by podobrace.co.uk
3 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
2 Sept 2024
Verified review
Velcro joining points ie plastic buckle…
Velcro joining points ie plastic buckle to large which causes overall distortion to overall function of belt. More options required re hernia retention pad.
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Answer by podobrace.co.uk
3 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
2 Sept 2024
Verified review
Bit more flexible in the heel area and wider straps for comfort plus the leg and top of the brace wider
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Answer by podobrace.co.uk
3 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
7 Sept 2024
Verified review
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Answer by podobrace.co.uk
11 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
2 Sept 2024
Verified review
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Answer by podobrace.co.uk
3 Sept 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
11 Aug 2024
Verified review
Far too long to deliver
Had to pay custom duties when it was not mentioned on the page
You are asking for my opinion on an item that I still did not receive 🤔☹️
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Answer by podobrace.co.uk
22 Aug 2024
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.
12 Dec 2023
Verified review
On all the photos advertising this, it is put on over dark coloured shorts - so it looked as if it was one item with a substantial wide piece which goes around the hips. I was very disappointed to find that the piece is just like a belt, so if put on tight for support, it tends to dig in & is not very comfortable.
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Answer by podobrace.co.uk
13 Dec 2023
Hi! Thank you for your feedback! We’re sorry to read that your experience with us was not completely satisfactory. We will therefore include your points for improvement, and will certainly get to work on this! We hope that we can still welcome you as a customer in the future, and that we can achieve the highest possible score by then.