electricfence-online.co.ukReviews:
252 reviews in the last 12 months1,198 total reviews
Excellent
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Top positive review
11 May 2023
Verified review
Ordered two earth rods, these were at a good price and were speedily delivered. However, one of them was missing the screw to connect the earth cable so only 4 stars - I didn't get around to reporting this as family matters took priority and it was a triviality anyway.
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Top negative review
12 days ago
Verified review
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
14 Feb 2024
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9 Jan 2024
Verified review
Very good when you can speak to them
Although customer service was difficult to get hold of they swiftly dealt with the non delivery of my order and gave me compensation.
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Answer by electricfence-online.co.uk
15 Jan 2024
Dear customer,
Thank you for taking the time to share your feedback. We appreciate your understanding regarding the challenges in reaching our customer service team. We sincerely apologize for any inconvenience this may have caused.
We are pleased to hear that once you were able to get in touch with us, we were able to swiftly address the non-delivery of your order and provide compensation. Your satisfaction is our top priority, and we are continually working on improving our customer service accessibility.
If there's anything more we can do for you or if you have any further feedback, please feel free to reach out.
Best regards, Team Electric Fence Online
1 Feb 2024
Verified review
Order was easy to place with competitive prices and lightening fast delivery! Great service, thank you.
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15 Jan 2024
Verified review
Quick response
I received a quick response to a query and then received my order the next day. Very happy customer.
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14 Jan 2024
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Super fast delivery and great kit, very easy to install
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15 Jan 2024
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Everything was as advertised and delivery was prompt
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22 Jan 2024
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Poly posts
First class service
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22 Jan 2024
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22 Dec 2023
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Fast and efficient system of online ordering, great product description, prompt delivery and timely status notifications. Excellent all round. Have used this company 3 times this year and each time has been the same great experience. Thanks.
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21 Sept 2023
Verified review
Purchased the 800mm angle electric fence posts for my new fish pond to keep away the dreaded heron, all installed and they look great.
A must for any pond owner to protect their koi
Thank you for the fantastic service electric fence online
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Answer by electricfence-online.co.uk
10 Oct 2023
Dear customer,
Thank you for your kind review! We're always happy to help.
Best,
Electric Fence Online
29 Jul 2023
Verified review
5ft white electric fence posts
5ft (I’m old) white electric fence posts, quick delivery well packaged in cardboard (not just wrapped in clingfilm with the foot plates broken off like I’ve had before). Also got them on offer at half price, excellent will be buying again.
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Answer by electricfence-online.co.uk
11 Aug 2023
Dear customer,
Thank you for your review, we're happy to hear that you liked the mobile posts!
Best,
Electric Fence Online
19 Aug 2023
Verified review
Would highly recommend this company. Excellent customer service. Very helpful and informative and guided me toward the most suitable items for my specific requirements. Goods delivered quickly and are high quality.
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28 May 2023
Verified review
Easy ordering process, cheaper than other businesses. My only concern was I couldn’t get through on the phone. In the end nothing to worry about but I would have liked to talked to someone as I needed advice.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for your 5-star review! We apologize for any difficulty you had reaching us by phone. We appreciate your feedback and will look into this issue. Thank you for choosing us!
Best,
Electric fence online
14 Nov 2023
Verified review
Competitive & broad range Range of products
Maybe threaten the couriers to not throw your well packaged products about!
But the items were received undamaged & I thank you for a competitively priced quality product received.
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16 Jun 2023
Verified review
A great company to order from
Highly recommended from ordering to delivery excellent goods arrived and totally informed at every stage
Thankyou
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Answer by electricfence-online.co.uk
20 Jun 2023
Dear customer,
Thank you for your 5-star review! We're delighted to hear that you had a great experience ordering from our company.
Best,
Electric Fence Online
29 Nov 2023
Verified review
Toy trailer
Ordered a trailer for my grandsons pedal tractor. Very competitive price,well packaged and super quick delivery. Brilliant shopping experience
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16 Oct 2023
Verified review
The fox deterrent works well, no scat or digging since it was installed. Delivery was easy (Royal Mail), and the parcel was in good order.
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26 Sept 2023
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Easy order process, good range of goods, item delivered on time and in good condition. One happy toddler with her new wheelbarrow!
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13 Jul 2023
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Arrived quickly and seems to be working (early days)! Battery cover snapped on closing but a replacement received very promptly :)
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19 Jun 2023
Verified review
I think the instructions could be better explanation as I’ve never set up.a electric fence before and was not sure how you did it
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Answer by electricfence-online.co.uk
20 Jun 2023
Dear customer,
Thank you for your review! We will certainly look into this. In the meantime, please rest assured that our team is here to assist you with any personalized advice you may need. Feel free to reach out to us at any time.
Best,
Electric Fence Online