electricfence-online.co.ukReviews:
263 reviews in the last 12 months1,220 total reviews
Excellent
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Top positive review
7 days ago
Verified review
From previous experience I knew that delivery would take a few days which wasn't a problem for me. I was kept up to date with the progress of my order by email and the parcel arrived on the specified day in perfect condition. I am happy with the service but if it could be speeded up that would be better.
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Top negative review
22 Apr 2024
Verified review
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
22 Dec 2023
Verified review
Fast and efficient system of online ordering, great product description, prompt delivery and timely status notifications. Excellent all round. Have used this company 3 times this year and each time has been the same great experience. Thanks.
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21 Sept 2023
Verified review
Purchased the 800mm angle electric fence posts for my new fish pond to keep away the dreaded heron, all installed and they look great.
A must for any pond owner to protect their koi
Thank you for the fantastic service electric fence online
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Answer by electricfence-online.co.uk
10 Oct 2023
Dear customer,
Thank you for your kind review! We're always happy to help.
Best,
Electric Fence Online
29 Jul 2023
Verified review
5ft white electric fence posts
5ft (I’m old) white electric fence posts, quick delivery well packaged in cardboard (not just wrapped in clingfilm with the foot plates broken off like I’ve had before). Also got them on offer at half price, excellent will be buying again.
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Answer by electricfence-online.co.uk
11 Aug 2023
Dear customer,
Thank you for your review, we're happy to hear that you liked the mobile posts!
Best,
Electric Fence Online
19 Aug 2023
Verified review
Would highly recommend this company. Excellent customer service. Very helpful and informative and guided me toward the most suitable items for my specific requirements. Goods delivered quickly and are high quality.
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28 May 2023
Verified review
Easy ordering process, cheaper than other businesses. My only concern was I couldn’t get through on the phone. In the end nothing to worry about but I would have liked to talked to someone as I needed advice.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for your 5-star review! We apologize for any difficulty you had reaching us by phone. We appreciate your feedback and will look into this issue. Thank you for choosing us!
Best,
Electric fence online
14 Nov 2023
Verified review
Competitive & broad range Range of products
Maybe threaten the couriers to not throw your well packaged products about!
But the items were received undamaged & I thank you for a competitively priced quality product received.
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16 Jun 2023
Verified review
A great company to order from
Highly recommended from ordering to delivery excellent goods arrived and totally informed at every stage
Thankyou
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Answer by electricfence-online.co.uk
20 Jun 2023
Dear customer,
Thank you for your 5-star review! We're delighted to hear that you had a great experience ordering from our company.
Best,
Electric Fence Online
29 Nov 2023
Verified review
Toy trailer
Ordered a trailer for my grandsons pedal tractor. Very competitive price,well packaged and super quick delivery. Brilliant shopping experience
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16 Oct 2023
Verified review
The fox deterrent works well, no scat or digging since it was installed. Delivery was easy (Royal Mail), and the parcel was in good order.
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9 Jan 2024
Verified review
Very good when you can speak to them
Although customer service was difficult to get hold of they swiftly dealt with the non delivery of my order and gave me compensation.
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Answer by electricfence-online.co.uk
15 Jan 2024
Dear customer,
Thank you for taking the time to share your feedback. We appreciate your understanding regarding the challenges in reaching our customer service team. We sincerely apologize for any inconvenience this may have caused.
We are pleased to hear that once you were able to get in touch with us, we were able to swiftly address the non-delivery of your order and provide compensation. Your satisfaction is our top priority, and we are continually working on improving our customer service accessibility.
If there's anything more we can do for you or if you have any further feedback, please feel free to reach out.
Best regards, Team Electric Fence Online
26 Sept 2023
Verified review
Easy order process, good range of goods, item delivered on time and in good condition. One happy toddler with her new wheelbarrow!
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13 Jul 2023
Verified review
Arrived quickly and seems to be working (early days)! Battery cover snapped on closing but a replacement received very promptly :)
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19 Jun 2023
Verified review
I think the instructions could be better explanation as I’ve never set up.a electric fence before and was not sure how you did it
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Answer by electricfence-online.co.uk
20 Jun 2023
Dear customer,
Thank you for your review! We will certainly look into this. In the meantime, please rest assured that our team is here to assist you with any personalized advice you may need. Feel free to reach out to us at any time.
Best,
Electric Fence Online
23 Jul 2023
Verified review
Brilliant price , and excellent delivery service . I would definitely use them again .
Thank you 'Electric Fence on line '
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Answer by electricfence-online.co.uk
25 Jul 2023
Dear customer,
Thank you so much for your kind review!
Best,
Electric Fence Online
27 Oct 2023
Verified review
Excellent service. I ordered around 1pm on the Tuesday and it arrived at 1pm the next day! Can't ask for better.
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23 Dec 2023
Verified review
I have placed the Fox Watch in my planter which was being dug every night by foxes. Now no longer happening!
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21 May 2023
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Excellent service, value substantial product, fast service, well packed, would recommend, items and seller.
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3 Aug 2023
Verified review
Very helpful, genuine customer service who helped me to resolve an issue very quickly and professionally
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31 Dec 2023
Verified review
Can’t thank you enough
Ordered a gift
For Xmas and the delivery was so quick you guys saved the day. Can’t thank you enough.
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22 Dec 2023
Verified review
Placed my order 1.00pm it arrived next day at 9.15am. Can't get better service than that. Thank you.
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