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peterhahn.co.uk
Reviews:

1,204 reviews in the last 12 months12,652 total reviews  

3.60
Good
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Top positive review

21 Feb 2024
 Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk

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18 Jan 2024
 Verified review
Excellent web site and choice
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17 Jan 2024
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17 Jan 2024
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wonderful choice, ease of ordering, easy to negotiate
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VF
17 Jan 2024
 Verified review

Classy clothes

So like being able to find Jerry Weber and Basler available. Just wish your delivery was faster as takes too long. An anticipated doa would help.
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15 Jan 2024
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14 Jan 2024
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very good photos of product . Good visuals
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MP
Margaret P.
Derbyshire
14 Jan 2024
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13 Jan 2024
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the only critisism i have that we should be offered an alternative to standard postage
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GG
Gwerfyl G.
Morfa Nefyn
13 Jan 2024
 Verified review
Love the products I've bought. The delivery system is good.
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11 Jan 2024
 Verified review
Excellent company and staff
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10 Jan 2024
 Verified review
great choice, quality products, lovely designs and colours
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10 Jan 2024
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9 Jan 2024
 Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
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9 Jan 2024
 Verified review
good quality
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MR
Mary R.
London
7 Jan 2024
 Verified review

A particular jacket in my size was not available when order placed

Was kept informed as to when it was going to be available. There was a 2 month wait.
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6 Jan 2024
 Verified review
Wonderful selection - thank you
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6 Jan 2024
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3 Jan 2024
 Verified review
I've been waiting too long for orders to arrive. I would like for returns to be acknowledged at least within a couple of days.
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Answer by peterhahn.co.uk
4 Jan 2024
Thank you for your review, We are very sorry to hear you order took longer than usual to arrive please contact us on 0800 0542120 and one of our agents would be more than happy to assist you and give you any information regarding refunds or any outstanding orders alternatively contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email and investigate your query, We loom forward to hearing from you Kind Regards, Your PETER HAHN Team.
3 Jan 2024
 Verified review
I have enjoyed seeing the clothing and shoes online. I love the variety especially Gerry Weber which I wear almost exclusively
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2 Jan 2024
 Verified review
Please reimburse my money for a jumper that was not suitable. This is not the first time I have had to ring customer services to ask where the payment is. It has made me feel I do not want to shop with Peter Hahn again. Other companies are far better at refunding customers-you are the worst, by far.
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Answer by peterhahn.co.uk
4 Jan 2024
Thank you for your review, We are very sorry to hear you have not yet received your refund as of yet please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you with your query alternatively contact us vioa email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can filter through and locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.