peterhahn.co.ukReviews:
1,086 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
CN
Carol N.
Godalming
24 Dec 2023
Verified review
Always beautiful clothes and superb care from your Company
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24 Dec 2023
Verified review
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EV
E. V.
Bedford
23 Dec 2023
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JO
Janet O.
Birmingham
23 Dec 2023
Verified review
Excellent staff, excellent products but delivery times hopeless, can you not offer a faster delivery at a higher price?
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Answer by peterhahn.co.uk
27 Dec 2023
Thank you for your review, As per our terms and conditions our delivery time scale is 8-10 working days from the date of disptach for delivery unfortunately we are unable to offer a quicket delivery service if you would like any further information do not hesitate to contact us at service@peterhahn.co.uk and one of our friendly agents would be morw than happy to assist you further Kind Regards, Your PETER HAHN Team.
DE
Dennis E.
LEEDS
22 Dec 2023
Verified review
Quality products at affordable prices.
Delivery is sometimes rather long.
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22 Dec 2023
Verified review
Good quality clothes but standard delivery is much much slower than any other company I use.
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Answer by peterhahn.co.uk
22 Dec 2023
hank you for your review, We are sorry delivery for your order took longer than usual, We can confirm our delivery time scale is 8-10 working days from the date of dispatch as stated in our terms and conditions. Kind Regards, Your PETER HAHN Team.
21 Dec 2023
Verified review
The product range and prices
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21 Dec 2023
Verified review
Good quality clothes, but my goodness takes approximately two weeks for delivery and if the goods are returned the refund takes for ever!! Certainly put me off buying from them especially when other retailers are much quicker in delivery and refunds.
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Answer by peterhahn.co.uk
21 Dec 2023
Thank you for your review, We are sorry delivery for your order took longer than usual, We can confirm our delivery time scale is 8-10 working days from the date of dispatch as stated in our terms and conditions, In relation to your refund if you have still not received your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
19 Dec 2023
Verified review
Stand-out on-line retailer
Extensive range of high quality coats at competitive prices, and the website is very user-friendly. Their customer service is super-efficient and overall, an excellent buying experience. Only complaint is their boxes are on the big size!
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18 Dec 2023
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18 Dec 2023
Verified review
quality
Shop here because the quality for the price is always good
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17 Dec 2023
Verified review
Good quality clothes, if a little expensive, and an easy returns procedure.
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16 Dec 2023
Verified review
I can't track my deliveries.
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Answer by peterhahn.co.uk
18 Dec 2023
Thank you for your review, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you in tracking your parcel alternatively contact us via email at service@peterhahn.co.uk and we will be able to provide a tracking number for your order taht has not been received yet, We look forward to hearing from you Kind Regards, Your PETER HAHN Order.
16 Dec 2023
Verified review
Everything arrived quite quickly and was well packed
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GG
Gwerfyl G.
Morfa Nefyn
16 Dec 2023
Verified review
You could save money by not sending out so many catalogues, although I do love receiving them! I love the quality of your clothes, especially cardigans and jumpers.
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MB
Marilyn B.
Blackpool
15 Dec 2023
Verified review
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14 Dec 2023
Verified review
Disappointed that I had to go back to find out about my order 3 weeks on. Email thereafter telling me it would be into January as out of stock. 3 days later the order appeared.
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Answer by peterhahn.co.uk
14 Dec 2023
Thank you for your review, we are sorry to hear your order took longer than expected. Please contact us on 0800 054 2120 and one of our friendly agents would be more than happy to assist you or contact us via email at service@peterhahn.co.uk so we can investigate this further for you, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
14 Dec 2023
Verified review
I can only give my opinion on the last item I ordered which was a lime green sweater which I thought was too much money at approximately £85 for the quality of the item
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Answer by peterhahn.co.uk
14 Dec 2023
Thank you for your review, We are very sorry to hear you are not happy with the quality of the clothing you have received, Inside the parcel there is a free post return label you can use to return your item for a full refund if needed if you can also put a cover note within the parcel with the reason for retruning your item, Once we receive your return item back we can process your refund, In the meantime if we can be of any further assistance do not hesitate to contact us, We are sorry for an inconviances caused Kind Regards, Your PETER HAHN Team.
14 Dec 2023
Verified review
Expensive.
Delivery takes far too long,
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Answer by peterhahn.co.uk
14 Dec 2023
Thank you for your review, As per our terms and conditions our delivery time scale is 8-10 working days from the date of dispatch our items are sent out from our warehouse located in germany, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you in checking the status of your return item, alternatively contact us via email at service@peterhahn.co.uk and out TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.