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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Very slow delivery. Also miss my account details on your website . Need to look at previous orders and outstanding deliveries . Other than that I really do love all your clothes and a very good selection to please all different ages .
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Answer by peterhahn.co.uk
28 Nov 2023
Thank you for your review, unfortunately as all our items are dispatched from our warehouse in Germany this is why delivery may be slightly longer. In regards to your online account, you should still be able to see these details. Please contact us via email at service@peterhahn.co.uk so we can assist with this. Kind Regards, Your PETER HAHN Team.
26 Nov 2023
Verified review
Takes money and nearly 3 week wait for shoes!
Although the shoes are Gabor and Peter Hahn only distributes them then l am not marking the shoes as they were excellent. I waited just under 3 weeks for the shoes to be delivered not acceptable in this day and age. After contacting PH for estimated time of delivery was informed by e-mail 2 days later that it can take 8-10 days. Adding up all the days etc 3 weeks wait and the taking of £115 after 3 days , no that’s wrong as they state they only take moneys when order is on way.
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Answer by peterhahn.co.uk
27 Nov 2023
Thank you for your review, we are sorry to hear your order took longer than expected. Please contact us on 0800 054 2120 or via email at service@peterhahn.co.uk so we can investigate this further. Kind Regards, Your PETER HAHN Team.
26 Nov 2023
Verified review
Delivery far to slow in comparison with other on line companies
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Answer by peterhahn.co.uk
27 Nov 2023
Thank you for your review, unfortunately as all our items are dispatched from our warehouse in Germany this is why delivery may be slightly longer. Kind Regards, Your PETER HAHN Team.
Some of the clothes are extremely expensive. Their own are more reasonably priced, well made, amd fashionable. They come beautifully packed amd returns are promptly dealt with. My main gripe is the length of time they take to arrive amd the number of catalogues they send out.
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25 Nov 2023
Verified review
quality clothes
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23 Nov 2023
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reduce prices
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23 Nov 2023
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22 Nov 2023
Verified review
I have found Peter Hahn to be efficient dealing with orders and if it has been necessary returns. The companies they deal with provide, on the whole, good quality. Including their own brand.
Great quality and good range of styles available. However, it would be nice if the delivery time could be shortened a bit; but this is in full realisation that goods are shipped from Germany.
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21 Nov 2023
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Always have to wait for delivery
Unfortunately had to return as too big.
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Answer by peterhahn.co.uk
24 Nov 2023
Thank you for your review, As per our terms and conditions our delivery time scale is 8-10 working days from the date of dispatch our items are sent out from our warehouse located in germany, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you in checking the status of your return item, alternatively contact us via email at service@peterhahn.co.uk and out TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
18 Nov 2023
Verified review
Discount offered on next purchase not this one.
I don’t like apps and online stores that offer you a discount and then move the voucher to your next purchase, knowing there is less chance of actually having to honour it.
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Answer by peterhahn.co.uk
20 Nov 2023
Thank you for your review, we are sorry to hear you had issues applying your voucher. Please contact us on 0800 054 2120 so we can assist you with this. Alternatively you can email on service@peterhahn.co.uk. Kind Regards, Your PETER HAHN Team.
They have a really good choice of clothes. The garment are made well. The company staff are helpful. Will recommend.
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16 Nov 2023
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Delivery is too slow purchases can take up to two weeks or more.
Your on line redeeming code claimed so far never worked I am having to ask by email for refund. Only to be told by rerun email that I was too late and will be refunded if I keep the goods. How by emailing again to inform you that I am keeping the goods? Not a good system.
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Answer by peterhahn.co.uk
16 Nov 2023
Thank you for your review, we are sorry to hear you had issues applying your voucher. Please contact us on 0800 054 2120 so we can assist you with this. Alternatively you can email on service@peterhahn.co.uk. Kind Regards, Your PETER HAHN Team.
16 Nov 2023
Verified review
Advertising products but don't tell you that it could take upto two months to arrive. Only inform you of waiting time after order placed.
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Answer by peterhahn.co.uk
16 Nov 2023
Thank you for your review, we are sorry to hear your order was not in stock. Please contact us either on 0800 054 2120 or via email on service@peterhahn.co.uk so we can investigate this further. Kind Regards, Your PETER HAHN Team.
15 Nov 2023
Verified review
Easy
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15 Nov 2023
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Delivery is woeful takes much too long. Great variety of products.
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Answer by peterhahn.co.uk
15 Nov 2023
Thank you for your review, we are sorry to hear your order took long to arrive. Please contact us either on 0800 054 2120 or via email on service@peterhahn.co.uk so we can investigate this further. Kind Regards, Your PETER HAHN Team.
14 Nov 2023
Verified review
Good company
Delivery can be rather slow after being notified goods are on the way. Goods are always well packaged.you are notified in any delays good company to deal with
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