peterhahn.co.ukReviews:
1,204 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
HK
Helen K.
Bognor Regis
6 May 2023
Verified review
Like their clothes but too,many brochures sent, slow delivery and very slow at refunding returns
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6 May 2023
Verified review
Normally swift delivery was slightly slower than usual for our last order. Slight signs of manufacturing quality control not up to the past standard on recent orders.
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AW
Anne W.
Cardiff
5 May 2023
Verified review
Quality and range of products from very expensive to, in my case, affordable. My only issue is the delivery is slow as long as you know this plan accordingly.
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5 May 2023
Verified review
∂elivery of an item from stock is now at the 3 week stage and still no sign of when it might be delivered.Your customer service person had no idea of what the term customer service meant.She finally told me she was not actually a customer service advisor and all the customer service staff had gone home.After various meaningless platitudes she then told me not to raise my voice .Goodbye to Peter Hahn they won't be getting our money again.
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Answer by peterhahn.co.uk
12 May 2023
Thank you for your review. We are ever so sorry to read of this experience, please email us at service@peterhahn.co.uk and we will be more than happy to assist you further. Please accept our sincerest apologies for the experience you have received at this time. Kind regards, your PETER HAHN Team.
KJ
Kaleidoscope J.
Oxford
5 May 2023
Verified review
Very pleased with Peter Hahn. Web site easy to used. A very good choice of clothes. Would recommend.
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4 May 2023
Verified review
Quicker delivery time. 3 weeks too long to wait
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4 May 2023
Verified review
Great quality and service.
Delivery a. It slow, usually at least two weeks.
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4 May 2023
Verified review
Have not received my order please help
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Answer by peterhahn.co.uk
5 May 2023
Thank you for your review. Please contact us at service@peterhahn.co.uk so we can chase your order for you. We hope to hear from you soon. Kind regards, your PETER HAHN Team.
4 May 2023
Verified review
Poor service
I have been waiting 5 weeks for an order without any updates. Wide selection of beautiful clothes but no customer service
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Answer by peterhahn.co.uk
5 May 2023
Thank you for your review. Please contact us at service@peterhahn.co.uk so we can chase your order for you. We hope to hear from you soon. Kind regards, your PETER HAHN Team.
ER
Ellie R.
London
3 May 2023
Verified review
Good choice and quality of products. Data on posting and tracking of an order is standard nowadays for most online shopping. Given how long it takes for items to reach the UK from Germany it would be particularly useful to have this information rather than having to check with customer service as to whether an order has been processed and likely delivery date.
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1 May 2023
Verified review
Only one minor criticism, p53 of catalogue, dress 148 395 85 shown with a lovely scarf, just could not locate it! Found a different one under 4 online pages of scarves so almost perfect!
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1 May 2023
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30 Apr 2023
Verified review
Have clothes that fit and close to what I want. Not so stylish as I am used to as when I had a personal shopper before Covid.
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28 Apr 2023
Verified review
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DS
Denise S.
London
28 Apr 2023
Verified review
Always provides great service but delivery is sometimes rather slow
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27 Apr 2023
Verified review
Easy to use good offers and often give free delivery and returns
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LS
Leelee S.
Cheshire
27 Apr 2023
Verified review
Quality of garments,especially with special offers! Keep up the offers
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