peterhahn.co.ukReviews:
1,163 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
25 Feb 2024
Verified review
Placed an order only to find they have gone bust
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25 Feb 2024
Verified review
They have gone out of business
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3 Feb 2024
Verified review
My number one choice for buying clothes
Fantastic choice of clothes. Efficient service. I have used them many times over the years. Devastated that they have stopped trading in the UK. To whom it may concern- please reconsider!!
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CT
C. T.
Kirkcaldy
20 Jan 2024
Verified review
Quality goods, incomplete address labels
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
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MF
Margaret F.
Kenley
2 Feb 2024
Verified review
Excellent Place to Shop
Peter Hahn sell a wide range of clothing of good quality. I am happy to recommend this company.
Delivery used to be rather slow but this has improved in recent months.
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CF
Carol F.
Norfolk
15 Jan 2024
Verified review
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
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Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
9 Jan 2024
Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
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1 Feb 2024
Verified review
Overall the clothes are nice quality, however I’ve looked online to search for a couple of things in the sale and when I’ve clicked on my size ( having already put it on the filter ) it generally comes up as “currently out of stock “ !
How irritating is that ? It’s happening a lot , so i feel something needs to be done about it , thanks 🙏
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SC
Sandra C.
Isle of Wight
19 Jan 2024
Verified review
I would like you to include returns forms in every parcel please, the things I like about Peter Hahn is that the parcels arrive in good order, I am pleased that you have started to send out magazines without plastic cover, the clothes always are well packaged.
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30 Jan 2024
Verified review
very wide choice of designer styles and again a good choice of sizes and materials. A good ordering and returns system but a bit slow with refunds!
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VF
Valerie F.
Dorset
17 Jan 2024
Verified review
Classy clothes
So like being able to find Jerry Weber and Basler available.
Just wish your delivery was faster as takes too long. An anticipated doa would help.
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25 Jan 2024
Verified review
Good quality clothes & wide choice. Returns are easy to do. However quite expensive. Delivery time is improving.
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7 Jan 2024
Verified review
Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
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NS
Nata S.
Rutland
31 Jan 2024
Verified review
I trust this company. Good products and excellent service. Any problems resolved by tel in the minutes.
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16 Jan 2024
Verified review
usually good, but slow delivery this time.. perhaps Christmas traffic..
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Answer by peterhahn.co.uk
17 Jan 2024
Thank you for your review, we are sorry that your order took longer than expected. We have recently undertook a stock take than meant that we were unable dispatch any orders. This likely caused your order to take longer than usual. Once again we apologise for the inconvenience caused. Kind Regards, The PETER HAHN Team.
11 Jan 2024
Verified review
Great clothes just delivery to uk takes a while and Peter Hahn branded shirts are small fitting.
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JC
Janet C.
Ascot
2 Feb 2024
Verified review
I am very satisfied with ordering items from you . Service excellent and easy to return goods
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BJ
beryl.james@icloud.com J.
Swansea
27 Jan 2024
Verified review
excellent range and quality of clothes. Only 4 stars because of very slow delivery times.
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13 Jan 2024
Verified review
the only critisism i have that we should be offered an alternative to standard postage
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MR
Mary R.
London
7 Jan 2024
Verified review
A particular jacket in my size was not available when order placed
Was kept informed as to when it was going to be available. There was a 2 month wait.
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