Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
So easy to order and return if necessary. I enjoy speaking to a person when ordering by telephone. Items are always of a high quality and money is returned quickly if an item is returned. I am always satisfied if I have a problem. A pleasure to shop with Peter Hahn
Report review
18 Oct 2023
Verified review
Everything I've had from them is of excellent quality
They have a wide range and everything I've had from them is of excellent quality and precisely as described. Good use of natural fibres - wool, cotton etc - without the bulking out with man-mades which are impossible to wash with a clear environmental conscience.
I ordered the indoor jacket online because it seemed impossible to phone in an order. I received the jacket eventually.
Now, Royal Mail have delivered another identical jacket. I will return it to Peter HAhn by mail, on Monday morning, 9th October.
The jacket ordered was at a really good discounted price as Peter Hahn are not cheap products but are usually of a good quality. I was very pleased with the jacket, it was a lovely design,colour and the quality was there. Overall very satisfied .
Report review
14 May 2023
Verified review
Excellent Website!
The website is extremely efficient and only once in several years has a problem occurred. I emailed Customer Service and got an immediate reply, pertinent to the issue. The clothes are lovely but still in big sizes. Really good all round.
Report review
19 Jun 2023
Verified review
wide selection of clothes and designers; very good choice of materials, sizes quick order system and returns.
could re-enable the customers information - items ordered , goods outstanding. and items returned etc; this is greatly missed!!!!
The swim suit is good. It fits because I had once bought same pattern in a shop and got it fitted. Difficult to know what sizes fit with PH as each designer label ( great they are designer) his different sizing. But lovely clothes. Thanks.
Report review
19 Dec 2023
Verified review
Stand-out on-line retailer
Extensive range of high quality coats at competitive prices, and the website is very user-friendly. Their customer service is super-efficient and overall, an excellent buying experience. Only complaint is their boxes are on the big size!
Report review
23 Aug 2023
Verified review
A good choice of quality products . Peter Hahn must cater for financially privileged customers as a large number of the items for sale are expensive. Deliveries are quicker than they used to be. Overall I trust this retailer's service.
I particularly liked the knitted jacket and I am so looking forward to receiving it. I have never in all the years I have been using this site , had any problems with either quality, returns or queries. An excellent service every time.
I love the quality of the clothes & the very easy free returns. I would like there to be notification of when the item has been shipped & if possible some sort of tracking—-even though I am pleasantly surprised when an item does arrive.
Excellent quality clothes at reasonable prices. I find it difficult to buy styles I like and which suit me, but Peter Hahn is one of the best outlets.
It is not ideal if the item is wanted urgently as delivery can be quite long.
Peter Hahn is the one for me. They have a great range to choose form. Their web site is easy to use. They use the Royal Mail for deliveries, so ever thing is safe not like EVRI. I do not feel they need to change anything.
Love the clothes. So different but delivery could be quicker.
I would like my order to be delivered a little quicker. Not sure where the goods come from but if its the UK I'm sure they could arrive sooner.
If they originate from outside the UK that would explain the delay.
Report review
9 May 2023
Verified review
Excellent service. Lovely lady on the phone. Very helpful.
Considering some items come from Germany i thought it was very quick. Most items i have ordered in the past are beautiful quality. Well worth the wait.
Report review
9 Oct 2023
Verified review
Great service and classy products
Website is clear and easy to navigate. Purchase process is smooth and easy. Excellent range of products and sizes. The only improvement I could suggest is a more speedy delivery but otherwise a great service.
Report review
15 Sept 2023
Verified review
Smart, well made clothes.
Good choice of smart, well made clothes. The website is easy to navigate making ordering very easy. Delivery is usually very quick but should there be any delay the company keep you informed of the position.
Report review
20 Nov 2023
Verified review
Loved everything I ordeted. Like the fact that you always advise when the parcel will be delivered and the invoice and return label is always in.the parcel. If you need to return it’s always acknowledged.
Report review
24 Nov 2023
Verified review
Long term customer.
I have bought clothes from you for years, as they are of good quality and reasonably priced. I have always had excellent service from you and the new look online ordering is the most simple that I have seen.
Excellent company. I ordered online. My order was confirmed. Ca. One week later the goods arrived. No extraneous emails. Quality/price relationship is reasonable. I think the company has continental flair.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.