peterhahn.co.ukReviews:
1,140 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
Read more
Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Read more
Reviews for peterhahn.co.uk
AW
Anne W.
Cardiff
6 Nov 2023
Verified review
Very good range of products. A bit pricey but very good quality which is what I like
Report review
4 Nov 2023
Verified review
Report review
4 Nov 2023
Verified review
Report review
3 Nov 2023
Verified review
Report review
3 Nov 2023
Verified review
Quality clothes
Good choice of women’s wear
Packaged nicely
Delivery a little slow but worth waiting for
Report review
1 Nov 2023
Verified review
Customer for over 30 years
I have been buying Peter Hahn products for 30+ years and very much like a good percentage of their garments. However, in all honesty, I find quite a number of their items are too expensive for me, now that I am a pensioner.
Report review
30 Oct 2023
Verified review
Report review
SM
Susib M.
London
29 Oct 2023
Verified review
All the products I’ve received have been excellent. Only 4 stars because refunds have sometimes taken months.
Report review
LS
Leelee S.
Cheshire
29 Oct 2023
Verified review
Delivery was quicker than others in past. happy with my order too
Report review
29 Oct 2023
Verified review
Quicker delivery
Report review
28 Oct 2023
Verified review
Efficient ....and good service
Efficient ....and good service
Report review
28 Oct 2023
Verified review
Delivery could be quicker.
Report review
24 Oct 2023
Verified review
Still waiting for a refund. Peter Hahn very bad at keeping touch with customers.
Report review
Answer by peterhahn.co.uk
25 Oct 2023
Thank you for your review, We are sorry to hear you have not received your refund, Please contact us on 0800 0542120 so we can investigate this query for you alternatively contact us via email at service@peterhahn.co.uk and put TRUSTED SHOPS as the subject so we can filter through and locate your email, We look forward to hearing from you we sincerely apologise for the inconvenience caused to you on this occasion Kind Regards, Your PETER HAHN Team.
SE
Shandy E.
Hindhead
24 Oct 2023
Verified review
Generally reliable.…
I have found Peter Hahn reliable, good and usually quite prompt in delivery, although just now I am experiencing a slight delay having ordered a couple of items.
Report review
23 Oct 2023
Verified review
Their orders are very slow in coming through, and things are often out of stock. Its very frustrating.
Report review
Answer by peterhahn.co.uk
24 Oct 2023
Thank you for your review. We value your feedback and it will be added to our other feedback received and used to review our policies and procedures moving forward. If you have any specific concerns or complaints please contact one of our customer service team at service@peterhahn.co.uk or call one of our friendly advisors on 0800 054 2120.
Kind regards, your PETER HAHN Team
CF
Carol F.
Norfolk
23 Oct 2023
Verified review
Delivery of goods always takes a long time.
Report review
EC
Elizabeth C.
Glasgow
21 Oct 2023
Verified review
I gave you 5 stars
Report review
Answer by peterhahn.co.uk
23 Oct 2023
Thank you for your review, please contact us on 0800 0542120 if we can be of any assistance to you alternatively contact us via email at service@peterhahn.co.uk and put TRUSTED SHOPS as the subject so we can filter through and locate your email, we look forward to hearing from you, Kind Regards, Your PETER HAHN Team.
21 Oct 2023
Verified review
Three attempts have been made to make a purchase using a valid debit card. This has been for a footwear item that will assist my elderly mother with arthritis.
Peter Hahn only let me know by email days after giving card account details that they cannot process the payment, at the point of despatch rather than at the point of submitting card details. They also state this is a regular problem. I therefore wonder how they stay in business.
Report review
Answer by peterhahn.co.uk
23 Oct 2023
Thank you for your email, We are sorry to hear that your payment was not successful, Please contact us on 0800 0542120 so we can re-take your payment information and process your order, We look forward to hearing from you Kind Regards Your PETER HAHN Team.