peterhahn.co.uk

Reviews:

Since your disastrous IT issues of many months I have held back from ordering, just so much hassle and failed orders and failed system. I started today with hope, IMMEDIATELY the registration I was forced to do failed everywhere, I have been a very busy customer of Peter Hahn for decades, still I need to do this farcical 'registration over and over, nothing 'customer number' on any emailed order conf, NOTHING and as recently as September, NO customer number so delving for paper ones. ALSO you keep promising free P&P but it NEVER comes and nowhere to delete it! COME ON PH, get your act together!! You used to be perfection ...and now what happened?

If there is a problem with an order they are too slow to update the customer

Although the shoes are Gabor and Peter Hahn only distributes them then l am not marking the shoes as they were excellent. I waited just under 3 weeks for the shoes to be delivered not acceptable in this day and age. After contacting PH for estimated time of delivery was informed by e-mail 2 days later that it can take 8-10 days. Adding up all the days etc 3 weeks wait and the taking of £115 after 3 days , no that’s wrong as they state they only take moneys when order is on way.

Some of the clothes are extremely expensive. Their own are more reasonably priced, well made, amd fashionable. They come beautifully packed amd returns are promptly dealt with. My main gripe is the length of time they take to arrive amd the number of catalogues they send out.

quality clothes

reduce prices

I have found Peter Hahn to be efficient dealing with orders and if it has been necessary returns. The companies they deal with provide, on the whole, good quality. Including their own brand.

Great quality and good range of styles available. However, it would be nice if the delivery time could be shortened a bit; but this is in full realisation that goods are shipped from Germany.

They have a really good choice of clothes. The garment are made well. The company staff are helpful. Will recommend.

Advertising products but don't tell you that it could take upto two months to arrive. Only inform you of waiting time after order placed.

Easy

Delivery can be rather slow after being notified goods are on the way. Goods are always well packaged.you are notified in any delays good company to deal with

First order o/s and had 2 emails notifying me of a delay. Order never fulfilled despite item appearing back in catalogue as ‘in stock’ and no communication. 2 further orders not fulfilled with no communication at all. Would give no stars if and will be very unlikely to order from PH again

delivery could be much quicker

Not even sure if I have received this order as I have open orders with them. Have emailed requesting update and no response