peterhahn.co.ukReviews

: 10,252Good

4.41

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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
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certified since: 29/08/2013
updated on: 10/08/2022
peterhahn.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At peterhahn.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for peterhahn.co.uk

1,552 verified reviews in the last 12 months

10,252 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago 
P H is one of my favourite shops.P H has an excellent range of products which are easy to order. They are often on special offer too. Although I appreciate that the orders come from abroad I feel that the delivery times are unreasonable. My current order has been delayed further and is not expected to arrive until February exactly 3 months after I made the order. There are many times that I would like to make an order but cannot guarantee it’s arrival before it is needed. This is disappointing.
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the most relevant critical review


1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Reviews for peterhahn.co.uk

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 Verified review
2 months ago
Took ages to arrive...but fine when it did.
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 Verified review
1 month ago 
If at all possible quicker delivery times
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 Verified review
1 month ago
Good quality and style but slow delivery
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 Verified review
1 month ago
speeding deliveries would be helpful
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 Verified review
1 month ago 
Goods do take a while to come
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 Verified review
1 month ago 
by J I.
Everything great as usual!
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 Verified review
1 month ago
Ordering straight forward
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 Verified review
1 month ago
Easy to use Web site
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 Verified review
1 month ago 
All good - thank you
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1 month ago
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1 month ago 
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2 months ago
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2 months ago 
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2 months ago
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 Verified review
1 month ago
I have to say I am rather disappointed about the Service, I placed an order for 3 pair of shoes, by the amount they have taken off my account I could see that only 2 will be shipped - but no information from Peter Hahn at all so I contacted customer service and got told yes 3.pair is late, will follow. During the whole despatch & delivery I have not received any updates or information which service will deliver my order .. the delivery just turned up at some point. This is a sad service for a company like Peter Hahn - others do much better..sorry Peter Hahn . .and by the way I am still waiting for my Refund on the late pair of shoes I had send back & according to the tracking you had received already on Monday .. today is Friday ..
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. We are sorry to read of the issues you experienced, please email us at service@peterhahn.co.uk so we can discuss this further. Please also be advised due to our annual stock check no returns were processed last week, however we are now processing all returned orders and your refund will be issued as quickly as possible for you. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago 
I don’t have anything to rate I ordered on the 18th of may and still have nothing supplier problem but why say they are avaliable at the point of ordering and then a couple of weeks later tell me they are not very dissapionted 🥲
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. We are very sorry about the delay on your order. We can confirm we are expecting further stock on 07/07/2022 and will prioritise your order for dispatch once the stock is received. Please be assured you have not been charged for this order yet. We apologise for any inconvenience caused. Kind regards, Your PETER HAHN Team.
 Verified review
1 month ago
Have the products available to order and be delivered in the season they are for as illustrated in your catalogues. I get fed up looking through the catalogue then when ordering to be told it will take months to be delivered !
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. Please be advised at the time of printing the catalogue, all of the items displayed are in stock. Many of our customers shop online so stock levels can alter before the catalogue is received by our customers. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Length of time between ordering and delivery. Peter Hahn is the only company that takes so long to deliver other firms who are also based abroad do not take anywhere as long!
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
1 month ago
Lovely quality goods but delivery is ridiculous ordered a top on 30th May for a birthday present on 11th June was delivered 16th June !! Don’t think I’ll be ordering again
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Answer by peterhahn.co.uk
1 month ago
Thank you for your review. As stated in our T&C's all orders will take 8-10 working days to arrive from dispatch. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.
 Verified review
2 months ago
Although the quality is very good the lead time on delivery is poor. 8-10 days is unacceptable in these modern days of on line shopping
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Answer by peterhahn.co.uk
2 months ago
Thank you for your review. Please be advised as we ship from our German warehouse this is why the delivery is slightly longer. We will ship the orders, and then these get passed to Royal Mail for delivery. We apologise for the inconvenience caused. Kind regards, your PETER HAHN Team.