Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Drastically improve your delivery times, they’re appalling !!
Report review
25 Feb 2024
Verified review
They have ceased trading and cancelled my order!!
Report review
23 Feb 2024
Verified review
Still have not received refund of item I returned
Report review
25 Feb 2024
Verified review
Placed an order only to find they have gone bust
Report review
25 Feb 2024
Verified review
They have gone out of business
Report review
3 Feb 2024
Verified review
My number one choice for buying clothes
Fantastic choice of clothes. Efficient service. I have used them many times over the years. Devastated that they have stopped trading in the UK. To whom it may concern- please reconsider!!
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
Peter Hahn sell a wide range of clothing of good quality. I am happy to recommend this company.
Delivery used to be rather slow but this has improved in recent months.
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
Report review
Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
9 Jan 2024
Verified review
I am always full of praise for Peter Hahn. The clothes are always well made. Deliveries are reliable. Prices are reasonable. I have only once been disappointed when a new company in Munich failed after months to deliver a leather jacket and I was given no reasonable explanation. Their behaviour was disgraceful. I have avoided them ever since.
Report review
1 Feb 2024
Verified review
Overall the clothes are nice quality, however I’ve looked online to search for a couple of things in the sale and when I’ve clicked on my size ( having already put it on the filter ) it generally comes up as “currently out of stock “ !
How irritating is that ? It’s happening a lot , so i feel something needs to be done about it , thanks 🙏
I would like you to include returns forms in every parcel please, the things I like about Peter Hahn is that the parcels arrive in good order, I am pleased that you have started to send out magazines without plastic cover, the clothes always are well packaged.
Report review
30 Jan 2024
Verified review
very wide choice of designer styles and again a good choice of sizes and materials. A good ordering and returns system but a bit slow with refunds!
I trust this company. Good products and excellent service. Any problems resolved by tel in the minutes.
Report review
16 Jan 2024
Verified review
usually good, but slow delivery this time.. perhaps Christmas traffic..
Report review
Answer by peterhahn.co.uk
17 Jan 2024
Thank you for your review, we are sorry that your order took longer than expected. We have recently undertook a stock take than meant that we were unable dispatch any orders. This likely caused your order to take longer than usual. Once again we apologise for the inconvenience caused. Kind Regards, The PETER HAHN Team.
11 Jan 2024
Verified review
Great clothes just delivery to uk takes a while and Peter Hahn branded shirts are small fitting.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.