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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
I would like to hear about the closure of this company and why it is still taking orders. Lovely clothes and am very sad to find it is being closed down.
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25 Feb 2024
Verified review
I loved the variety and quality of garments and accessories. Their clothes were not cheap, but it was worth paying more for the better quality of materials and designs. I shall miss them very much and wish they would resume trading in the UK. The only issue I had was the length of time it took to receive items ordered.
There is never any indication as to when the item ordered might be delivered. The clothing is almost always perfect but the waiting times can be long.
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1 Feb 2024
Verified review
Overall the clothes are nice quality, however I’ve looked online to search for a couple of things in the sale and when I’ve clicked on my size ( having already put it on the filter ) it generally comes up as “currently out of stock “ !
How irritating is that ? It’s happening a lot , so i feel something needs to be done about it , thanks 🙏
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19 Feb 2024
Verified review
If delivery time is going to be longer than you anticipated at the original date of purchase an email with an update would be good
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16 Feb 2024
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Review UK customer
No comment to make as now not selling to the UK. WHY??
SHALL MISS BUYING as was very good for PLUS SIZES
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4 Feb 2024
Verified review
Good range of products, lots of choice, somethings a bit expensive, sizing varies like range of footwear.
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
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Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
25 Jan 2024
Verified review
Good quality clothes & wide choice. Returns are easy to do. However quite expensive. Delivery time is improving.
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7 Jan 2024
Verified review
Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
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2 Jan 2024
Verified review
Very disappointed this time
Very disappointed with the lack of delivery after payment had been made weeks before
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Answer by peterhahn.co.uk
2 Jan 2024
Thank you for your email We are very sorry to hear you have not received your order as of yet, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email we look forward to hearing from you Kind Regards, Your PETER HAHN Team.
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