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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
I would like to hear about the closure of this company and why it is still taking orders. Lovely clothes and am very sad to find it is being closed down.
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25 Feb 2024
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I loved the variety and quality of garments and accessories. Their clothes were not cheap, but it was worth paying more for the better quality of materials and designs. I shall miss them very much and wish they would resume trading in the UK. The only issue I had was the length of time it took to receive items ordered.
Very pleased with garment. Prices are high, service a bit slow. Sorry they have pulled out of uk.
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27 Feb 2024
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How can Peter Hahn improve?they have ceased trading in the uk
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24 Feb 2024
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3 Mar 2024
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I have not received the sleeveless gilet I ordered some weeks ago. Am I likely to do so now please?
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21 Feb 2024
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Very poor communication. No advice on shipping. Now hear they are closing their uk service…..but of course they didn’t bother to tell us had to find out the hard way. Not much Teutonic efficiency evident.
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18 Feb 2024
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Order arrived and that a relief.
Order arrived and is what I hoped for but threatened nondelivery and non delivery of a cost ordered at the same time mskes me unhappy about future purchases
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
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Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
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