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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Great choice of goods but delivery time was lengthy and the day I needed it for had passed. I found the returns system very complicated so kept the item ordered. I won’t use this company again for that reason.
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20 Sept 2023
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Great products…. You have to wait for them
Great products.. and very tempting.
Delivery is rather slow and may be because some come from Europe… but there is little information on when something could be arriving. Otherwise I would give five stars.
Very high quality and large variety of goods. There is just one downside and that is the long time for delivery.
The item I ordered today 10 September is quoted as arriving around 13 October !
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Answer by peterhahn.co.uk
11 Sept 2023
Thank you for your review. We are sorry for the delay on this item, this will be a delay via our supplier. Please be assured no charge will be made until the order is dispatched. We apologise sincerely for the delay at this time. Kind regards, your PETER HAHN Team.
Great quality and good range of styles available. However, it would be nice if the delivery time could be shortened a bit; but this is in full realisation that goods are shipped from Germany.
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22 Nov 2023
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I have found Peter Hahn to be efficient dealing with orders and if it has been necessary returns. The companies they deal with provide, on the whole, good quality. Including their own brand.
The quality of goods is generally impeccable. Recent orders have taken ages to arrive, but the company did announce that their ordering/delivery systems would be going through changes.
Good selection of clothes and quality, what I believe could be improved is the communication of when items are to be sent out, most companies provide advise / update of orders now.
Everything is fine other than delivery is quite slow and it would be nice if they acknowledge that any return has been received. I do feel that they are a trustworthy company.
They have a great range of brands which aren't readily available in shops. My only gripe is that delivery is slow and there are no updates on when the delivery will arrive.
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31 Jul 2023
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Non-standard sizes
Very wide choice, but sizes are very different from standard ones. I ordered a pair of jeans and had to get a size 22 to fit me, whereas I normally have size 18 or even 16.
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6 May 2023
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Normally swift delivery was slightly slower than usual for our last order. Slight signs of manufacturing quality control not up to the past standard on recent orders.
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30 Jun 2023
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Goods are excellent but delivery very poor. You order something and takes weeks to come. Very annoying when you are hopi g for it for summer and arrives nearer autumn
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14 Nov 2023
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Good company
Delivery can be rather slow after being notified goods are on the way. Goods are always well packaged.you are notified in any delays good company to deal with
Quality and range of products from very expensive to, in my case, affordable. My only issue is the delivery is slow as long as you know this plan accordingly.
It is a pity that you have to wait so long before you receive the goods, under the circumstances it is to be understood. Generally the quality is excellent.
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8 Oct 2023
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Delivery times are poor, items take weeks and weeks to arrive. The processing of returned goods is also much too slow. Items are always of good quality.
It's always been a fantastic place to find the best fashion.
Just lately , the delivery has been slow but hopefully it will
be back to normal very soon.
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