peterhahn.co.ukReviews:
1,163 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
5 Feb 2024
Verified review
you send me a new catalogue and when I try to order tell me i no longer can do from UK
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25 Feb 2024
Verified review
They have ceased trading and cancelled my order!!
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23 Feb 2024
Verified review
Still have not received refund of item I returned
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25 Feb 2024
Verified review
Placed an order only to find they have gone bust
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25 Feb 2024
Verified review
They have gone out of business
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CT
C. T.
Kirkcaldy
20 Jan 2024
Verified review
Quality goods, incomplete address labels
Very happy with the quality of the goods and the ordering system your company uses but I have deducted one star because your address labelling system doesn’t print my flat number.
This has meant several parcels have only arrived here because I was friendly with the then postman and he knew which flat I lived in. The last parcel was resent after I contacted Customer Services who informed me that “Royal Mail” had returned the parcel to you.
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CF
Carol F.
Norfolk
15 Jan 2024
Verified review
Never kept updated on delivery dates and sometimes you can wait quite a while and you feel you are left hanging.
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Answer by peterhahn.co.uk
16 Jan 2024
Thank you for your review, We are very sorry to hear your parcel took longer than usual to arrive, Please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you further alternatively contact us on via email at service@peterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you, Kind Regards Your PETER HAHN Team.
1 Feb 2024
Verified review
Overall the clothes are nice quality, however I’ve looked online to search for a couple of things in the sale and when I’ve clicked on my size ( having already put it on the filter ) it generally comes up as “currently out of stock “ !
How irritating is that ? It’s happening a lot , so i feel something needs to be done about it , thanks 🙏
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25 Jan 2024
Verified review
Good quality clothes & wide choice. Returns are easy to do. However quite expensive. Delivery time is improving.
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7 Jan 2024
Verified review
Delay in delivery ordered 10/12 still not received and no online updates. Items required for Christmas. 7/1/24
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16 Jan 2024
Verified review
usually good, but slow delivery this time.. perhaps Christmas traffic..
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Answer by peterhahn.co.uk
17 Jan 2024
Thank you for your review, we are sorry that your order took longer than expected. We have recently undertook a stock take than meant that we were unable dispatch any orders. This likely caused your order to take longer than usual. Once again we apologise for the inconvenience caused. Kind Regards, The PETER HAHN Team.
11 Jan 2024
Verified review
Great clothes just delivery to uk takes a while and Peter Hahn branded shirts are small fitting.
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BJ
beryl.james@icloud.com J.
Swansea
27 Jan 2024
Verified review
excellent range and quality of clothes. Only 4 stars because of very slow delivery times.
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2 Feb 2024
Verified review
A bit too expensive
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24 Jan 2024
Verified review
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CE
7 Jan 2024
Verified review
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12 Jan 2024
Verified review
OUT OF STOCK ITEMS / VERY SLOW DELIVERY
Dont put out of stock items as being for sale before christmas, and dont tell customers an order will arrive by christmas only to arrive on 10th january.
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Answer by peterhahn.co.uk
12 Jan 2024
Thank you for your review, we are sorry to hear that your order came later than expected, please contact us on 0800 054 2120 or or via email at service@peterhahn.co.uk so we can investigate this for you. Kind Regards, The PETER HAHN Team.
1 Feb 2024
Verified review
I have not received any goods
Very disappointed.
Will not be shopping with Peter Hahan again
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are very sorry to hear you have not yet received your order please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contact us via email at service@peterhahn.co.uk so we can assist you with your query, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.
1 Feb 2024
Verified review
Arrange full refund asap. Thank you.
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Answer by peterhahn.co.uk
5 Feb 2024
Thank you for your review, We are sorry to hear you are yet to receive your refund please contact us on 0800 0542120 and one of our friendly agents would be more than happy to assist you alternatively contaact us via email at service@oeterhahn.co.uk and use TRUSTED SHOPS as the subject so we can locate your email, We look forward to hearing from you Kind Regards, Your PETER HAHN Team.