peterhahn.co.ukReviews:
1,094 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
24 May 2023
Verified review
Delivery was slow - order took about 10 days yo arrive
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Answer by peterhahn.co.uk
26 May 2023
Thank you for your review. We are sorry to read your delivery time was longer than anticipated, as stated in our T&C's we do kindly ask 8-10 working days for your order to arrive. Kind regards, your PETER HAHN Team.
23 May 2023
Verified review
Incredibly long waiting time for goods ordered
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Answer by peterhahn.co.uk
26 May 2023
Thank you for your review. We are sorry to read you have not yet received your order, please email us at service@peterhahn.co.uk with your name and address so we can chase this further for you. Kind regards, your PETER HAHN Team.
22 May 2023
Verified review
Its easy to order, deliveries are when advised.
Returns are easy, though the acknowledgement takes a long time to reach back to purchaser.
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HK
Helen K.
Bognor Regis
20 May 2023
Verified review
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AF
Adrienne F.
Leeds
18 May 2023
Verified review
Clothes are great, but…….
Clothes are great. Good choice of sizes styles and prices but delivery is dire! I ordered something on 2/5 /23 and haven’t received it by 18/5/23. You need to despatch items quicker. You need to use a different courier. Royal Mail is hopeless!
I’ve shopped at Peter Hahn for years and your delivery is getting worse not better.
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Answer by peterhahn.co.uk
18 May 2023
Thank you for your review. We can confirm due to a system upgrade, orders have sadly been taken slightly longer to be processed than normal. Please contact us at service@peterhahn.co.uk, and as soon as this is available, we will email your Royal Mail tracking information to you. Please accept our sincerest apology for the delay at this time. Kind regards, your PETER HAHN Team.
JE
JAC E.
Cambs
18 May 2023
Verified review
It said that there is £5.00 off, it did not give me any chance to go to put in the code for this, so I have [paid the full price. Not very pleased about this. The item number is 80115077, ordered by J Coville. please refund the £5.00
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Answer by peterhahn.co.uk
18 May 2023
Thank you for your review. Please contact us at service
@peterhahn.co.uk once you have received the order and confirmed you will be keeping this and we will then refund you the missed voucher. You will need to enter the code in your ' Shopping Bag ' before checkout online. We apologise for any inconvenience caused. Kind regards, your PETER HAHN Team.