peterhahn.co.ukReviews:
1,100 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
25 May 2023
Verified review
Sometimes very slow. I mostly have trouble ordering on line, rarely recognised as a regular customer, therefore I order as a guest
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22 May 2023
Verified review
Its easy to order, deliveries are when advised.
Returns are easy, though the acknowledgement takes a long time to reach back to purchaser.
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HK
Helen K.
Bognor Regis
20 May 2023
Verified review
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JB
Jean B.
Grantham
19 May 2023
Verified review
I still have not received my cardigan. I was informed of the delay, but demand for the item (advertised at a reduced price in at least one magazine) should have been anticipated.
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Answer by peterhahn.co.uk
19 May 2023
Thank you for your review. We can confirm due to a system upgrade, orders have sadly been taken slightly longer to be processed than normal. Please contact us at service@peterhahn.co.uk, and as soon as this is available, we will email your Royal Mail tracking information to you. Please accept our sincerest apology for the delay at this time. Kind regards, your PETER HAHN Team.
18 May 2023
Verified review
I returned the jacket on 2/05/23 through Post Office Ltd. The address the jacket was returne to is Woodview Road, TQ77SR.
I have not had any communication from Peter Hahn about my refund. I tracked my return and it was delivered on 5/05/23.
I think they have had more than enough time to refund my money.
Post office bar code is QY261442824GB.
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Answer by peterhahn.co.uk
18 May 2023
Thank you for your review. Please forward this query to service@peterhahn.co.uk and we will chase this with our Finance department and request a refund in advance for you. Due to systems upgrades at present, both dispatching and returns are slightly behind at present, we sincerely apologise for this. Kind regards, your PETER HAHN Team.
KD
KAYE D.
SHROPSHIRE
17 May 2023
Verified review
ITEMS NOT IN STOCK
ITEMS ON SALE BUT NOT IN STOCK, UP TO 4 MONTHS TO RECEIVE THEM.
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17 May 2023
Verified review
Jeans
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BJ
beryl.james@icloud.com J.
Swansea
17 May 2023
Verified review
Excellent range of products
The range of products, and the quality are excellent, they arrive beautifully packed BUT it takes such a long time to get the items ordered.! I have been waiting since 2nd May for an order whereas other companies send items within three days - why the delay ?
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