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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Easy to order and good delevery not too long to wait
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19 Apr 2024
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Easy ordering, prompt delivery
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25 Apr 2024
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Helpful customer service
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23 hours ago
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9 days ago
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1 May 2024
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28 Apr 2024
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Lace front glue
Arrived quickly but one bottle was broken and had leaked therefore I had to throw it away.apart from that everything was good
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6 days ago
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Website needs some investment to get a more accurate picture of the products
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29 Mar 2024
Verified review
I got my delivery on time
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21 Mar 2024
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Items came quickly
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13 Apr 2024
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13 Apr 2024
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20 Mar 2024
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16 Apr 2024
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I received deliveries from this company in the past but my most recent one just never showed up. I paid for 3 day delivery and it's been 3 weeks and no show.
I had one part of my order cancelled. This was not explained and the wrong hair was sent
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10 Apr 2024
Verified review
the eco gel was broken
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6 Mar 2024
Verified review
Great service to know that I have a money-back guarantee with any goods that I purchase with Paks Cosmetics. I feel confident when using this service and knowing that I will be reimbursed for the purchase price of the goods in the event of non-delivery or non-refund.
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4 Mar 2024
Verified review
Items were well protected apart from the Alma oil which did not have any additional taping so it leaked.
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