Pak Cosmetic CentreReviews:
1,214 reviews in the last 12 months13,810 total reviews
Excellent
TrustmarkValid
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
Read more
Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Read more
Reviews for Pak Cosmetic Centre
6 days ago
Verified review
Website needs some investment to get a more accurate picture of the products
Report review
28 Apr 2024
Verified review
Lace front glue
Arrived quickly but one bottle was broken and had leaked therefore I had to throw it away.apart from that everything was good
Report review
16 Apr 2024
Verified review
I received deliveries from this company in the past but my most recent one just never showed up. I paid for 3 day delivery and it's been 3 weeks and no show.
Report review
SJ
Sharon J.
Bristol
13 Apr 2024
Verified review
I had one part of my order cancelled. This was not explained and the wrong hair was sent
Report review
10 Apr 2024
Verified review
the eco gel was broken
Report review
4 Mar 2024
Verified review
Wig colour images were very small and not expandable, it was a gamble buying the colour option - turned out to have been wrong colour. The colour in the image should have been an available option, it wasn't.
Report review
29 Feb 2024
Verified review
The exfoliating scrub is almost expired.
The pretty Be exfoliating scrub sold to me will expired in May, now I am thinking of how to finish a whole jar within a month considering I bought it for future use. I will have to thrash it as it will expired before usage which is a total ripoff.
Report review
14 Feb 2024
Verified review
Report review
13 Feb 2024
Verified review
The piece has a bulge at the back which makes it stick out. Like it’s been put in the box wet
Report review
11 Feb 2024
Verified review
Not the product I thought or was needing…. Needs better disclosure … Now I’m out $360, because they are in a different country.
Report review
9 Feb 2024
Verified review
Five item out of my order spilled all over the box. This is less value for what I ordered.
Report review
RB
Rubina B.
Aylesbury
8 Feb 2024
Verified review
Can't nor get the same products and more expensive
Report review
7 Feb 2024
Verified review
I had to contact customer services twice to see where my order was only to be told some of the items were out of stock. They could have called/emailed me, they have my details and I’m still waiting on a refund on the products not available
Report review
NS
Neitha S.
Kent
5 Feb 2024
Verified review
Speedy delivery as per usual. One of my bottle purchase is cracked.
Report review
30 Jan 2024
Verified review
Wrong item sent and trying to force it on customer saying its a new package. Who does that?
Report review
4 Jan 2024
Verified review
Report review
24 Dec 2023
Verified review
I ordered 4 packs of root perfect but have only recieved 2.I have been charged for 4 so where are my other 2.
Report review
27 Nov 2023
Verified review
Poor stock control
Items showed in stock when I ordered but received correspondence some time later to advise that my order had been cancelled due to lack of stock
Report review
23 Nov 2023
Verified review
Better communication.
I contacted Pak 6 days after ordering by phone, as had no status of my order after confirmation of my order. I ordered 5 of the same item, which said were available. When I rang, I was told they only had 3 in stock. So, better communication is necessary. The sales girl, Sam, was very helpful.
Report review
22 Nov 2023
Verified review
Still awaiting refund, as I have tried to purchase the same product twice.
Report review