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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Awesome service 5 stars ... I actually made an error on my order was picked up immediately. They actually called and issued me a refund and ordered my correct items.
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23 Apr 2024
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Very kind lady (Samantha I believe) helped fulfil my order after I realised the stock wasn’t available.
Will be using again in future as a wholesale customer.
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22 Apr 2024
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Good delivery service ,
Just gutted that you have discontinued carina 9000, colour 4 , instant weave was a lovely wig I always got lots compliments
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18 Apr 2024
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Was sceptical as never heard of them, but all good,just what I ordered and came quickly. Only downside is the postage a bit steep £3.49 for lipstick
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23 Apr 2024
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Easy straight forward ordering. Great web site with plenty of choice. Great service from ordering to delivery. Will be a regular customer
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2 days ago
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Great siter and reasonable priced products. You have every in one place. I.e hair products, skin products, makeup etc. Love the site
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1 May 2024
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Delivery was very fast,I found what I was looking for ,which was hard to find it in UK, very happy with the service .
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4 days ago
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Always deliver, products are easy to find, and I trust them more than I trust sellers on Amazon, to have genuine products
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23 hours ago
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Sta sof fro men permanent hair colour I would recommend it to any person that would like to cover that grey hair
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13 days ago
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All item purchased arrive in time and in good condition. It was very helpful to track the items in transit.
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19 hours ago
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Always such fantastic reliable service & products - all delivered in super-quick time. Thank you!
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12 days ago
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Delivery was great only problem left box for anyone to see maybe behind our rubbish bin next time
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21 Apr 2024
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Found it, at long last.
Promptly delivered, well packed, free sample. Great price. Stocked a difficult to find item
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27 Apr 2024
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Delivered at the speed of light
Items packaged well and delivered in a timely fashion- will definitely purchase again :)
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22 Apr 2024
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When I queried the location of my parcel customer service were extremely helpfuk
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22 Apr 2024
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It was straightforward to order and delivery was quick too. I am very pleased
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1 May 2024
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Fast efficient service even though they sent me the wrong makeup colour
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6 days ago
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Item well priced, delivery on time, well packaged, would use again
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8 days ago
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Quick delivery of items and all item were in good condition
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10 days ago
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The items were in stock and arrived within the stated time.
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