Pak Cosmetic CentreReviews:
1,214 reviews in the last 12 months13,805 total reviews
Excellent
TrustmarkValid
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
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Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
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Reviews for Pak Cosmetic Centre
8 Mar 2024
Verified review
I have not received my order, I was told it would be delivered to me, after all I did pay for carriage, yet I still haven't had it. The courier said he left it in reception, well there is no reception areas in our building. They are now dragging out an investigation for another 7-10 days, I have no choice but to wait, I will do this because I know that I do not have my order.
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29 Feb 2024
Verified review
The exfoliating scrub is almost expired.
The pretty Be exfoliating scrub sold to me will expired in May, now I am thinking of how to finish a whole jar within a month considering I bought it for future use. I will have to thrash it as it will expired before usage which is a total ripoff.
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4 Mar 2024
Verified review
Wig colour images were very small and not expandable, it was a gamble buying the colour option - turned out to have been wrong colour. The colour in the image should have been an available option, it wasn't.
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12 Mar 2024
Verified review
Hair ordered and paid for is no longer available
Order has not yet been delivered
Hairdresser appointment missed due to no delivery
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23 Feb 2024
Verified review
Didn’t receive it until 5 days later and had to cancel my hair appointment as the hair did not arrive in time
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13 Mar 2024
Verified review
The product is terrible! Gave me burn sensation, had to take my shower again. Regret purchasing the product.
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13 Mar 2024
Verified review
I didn't receive my order and said it had been delivered
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6 Mar 2024
Verified review
No ha llegado mi pedido Ladrones p
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7 Feb 2024
Verified review
I had to contact customer services twice to see where my order was only to be told some of the items were out of stock. They could have called/emailed me, they have my details and I’m still waiting on a refund on the products not available
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24 Jan 2024
Verified review
My hair did not arrive and I also paid and extra fee for it to come next day. I signed up to the trusted shops they recommend to ensure I get money back but have heard nothing back 3 weeks later!
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11 Feb 2024
Verified review
Not the product I thought or was needing…. Needs better disclosure … Now I’m out $360, because they are in a different country.
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15 Feb 2024
Verified review
Heard nothing about my order, gave all my details and no communication reason for non delivery
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13 Feb 2024
Verified review
The piece has a bulge at the back which makes it stick out. Like it’s been put in the box wet
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9 Feb 2024
Verified review
Five item out of my order spilled all over the box. This is less value for what I ordered.
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30 Jan 2024
Verified review
Wrong item sent and trying to force it on customer saying its a new package. Who does that?
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NS
Neitha S.
Kent
5 Feb 2024
Verified review
Speedy delivery as per usual. One of my bottle purchase is cracked.
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25 Jan 2024
Verified review
Took my money for item NOT in stock - still not refunded
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9 Feb 2024
Verified review
Ordered eyebrow wax strips but was sent acne plasters.
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RB
Rubina B.
Aylesbury
8 Feb 2024
Verified review
Can't nor get the same products and more expensive
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29 Jan 2024
Verified review
Never received my package. It was stolen
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