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Top positive review
11 Sept 2023
Verified review
I loved the fact that the results guided real changes in my diet. And these changes helped me to solve long lasting health problems, like a chronic diarrhea. I received the results super quickly and they are easy to interpret. It was great to have insights about deficiencies and even metal intolerance (I have a lot of body piercings and it will definitely help in future purchases). It would help if there was a clear note that the list of items in the results are ONLY those items I am sensitive to, as at first sight it gave me the impression that I was intolerant to everything that was tested. Also, an initial email making it clear that well not receive anything in our address, we should just go ahead and send the hair to the address - I saw some customers complaining they never received their kits, so making it a bit clearer that there’s no kit to be received would help
I did my first sensitivity check one year ago, I took on board what it said and made a few changes, spent a fortune on supplements it suggested I was low on.
One year on and I retook the test, and maybe due to my own lack of understanding everything had changed. A new set of vitamin deficiencies, different foods I am sensitive too and last time I had a sensitivity to budgerigar’s and this year I don’t but do to wasps 🤷🏻♀️ surely you are either sensitive to things or not, otherwise how are you ever meant to conquer these things. I get it’s just a hair strand test, and not overly priced but even so how can everything be different?
I liked that I was informed when my sample had arrived and how much longer the results would be available.
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27 Apr 2024
Verified review
Very quick to respond to queries. Kept me in the loop when the sample was received.
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24 Apr 2024
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29 Mar 2024
Verified review
3 tests done for 3 people
1 was fairly accurate, the others still not sure. Too many foods with sensitivity to consider accurate but who knows?!
Overall easy experience and fairly fast response
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20 Mar 2024
Verified review
It's so quick and easy to take a few strands of hair and send it off!
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9 Apr 2024
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2 Apr 2024
Verified review
Unsure if this is just a scam or not?
We tested out son who has had severe reactions to cashews and this wasn't reflected on the results of this test. Is it just a load of general results unrelated to the patient?
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2 Apr 2024
Verified review
Unable to give end rating as of yet, still to receive results. Shipping for test kit took awhile
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2 Apr 2024
Verified review
It's a long wait so far
Still waiting for results so not much to comment yet.
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16 Apr 2024
Verified review
I still haven't received my test results.
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25 Feb 2024
Verified review
Problem sorted!
The agent I spoke to (Jesse) was very helpful, polite and efficient. They sorted my problem quickly and I appreciated their help.
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2 Mar 2024
Verified review
Quick and efficient. I wondered how many days it’ll take for the parcel to arrive to me, they were able to tell me quick
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7 Mar 2024
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The amount of information and education included. Took a little longer to get results than expected
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21 Feb 2024
Verified review
Very easy to buy and get results. It didn’t take long to wait and the results were easy to read.
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22 Feb 2024
Verified review
You said you would notify me on receipt, but you never, so I thought I may have been scammed
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