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Top positive review
11 Sept 2023
Verified review
I loved the fact that the results guided real changes in my diet. And these changes helped me to solve long lasting health problems, like a chronic diarrhea. I received the results super quickly and they are easy to interpret. It was great to have insights about deficiencies and even metal intolerance (I have a lot of body piercings and it will definitely help in future purchases). It would help if there was a clear note that the list of items in the results are ONLY those items I am sensitive to, as at first sight it gave me the impression that I was intolerant to everything that was tested. Also, an initial email making it clear that well not receive anything in our address, we should just go ahead and send the hair to the address - I saw some customers complaining they never received their kits, so making it a bit clearer that there’s no kit to be received would help
I did my first sensitivity check one year ago, I took on board what it said and made a few changes, spent a fortune on supplements it suggested I was low on.
One year on and I retook the test, and maybe due to my own lack of understanding everything had changed. A new set of vitamin deficiencies, different foods I am sensitive too and last time I had a sensitivity to budgerigar’s and this year I don’t but do to wasps 🤷🏻♀️ surely you are either sensitive to things or not, otherwise how are you ever meant to conquer these things. I get it’s just a hair strand test, and not overly priced but even so how can everything be different?
No results received - Paid for a couples test - sent samples away several weeks ago and have heard absolutely nothing except several requests for feedback. Was waiting for a reasonable amount of time to pass before responding in case the results eventually arrived but no - still nothing. Total waste of money.
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4 Apr 2024
Verified review
Didnt get confirmation they even received my sample, contacted their Indian help center, was told to just wait, waited and still nothing so no results received wasted my money. Dont waste yours
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17 Apr 2024
Verified review
I requested a full refund. I provided all the information that I was asked to give. And then no contact. What is this? A scam?
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10 days ago
Verified review
Totally Inaccurate
The results didn’t pick up on major sensitivities that I already know about and listed some foods as sensitive that I’m 99% certain I’m not sensitive to. A waste of time and money!
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9 days ago
Verified review
I ordered the product in January, but to this day I have not received the order.
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15 Apr 2024
Verified review
I haven’t received anything about my test yet.
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19 Apr 2024
Verified review
I never got the kit to test despite paying full amount.
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20 Apr 2024
Verified review
Respond to emails
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3 days ago
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15 Mar 2024
Verified review
I have received no emails from them I also had to email them to send me what I had to do and they gave me no information about how to send my sample and they haven’t received my sample yet and haven’t contacted me at all I’m so disappointed about this service and I’ve sent my sample 2 weeks ago
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6 Mar 2024
Verified review
I didn't receive a confirmation email and I couldn't get the submission form I had to go on live chat and I kept getting cut off I emailed three times and no response I am in to my third week since I paid no results terrible customer service
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25 Mar 2024
Verified review
Still trying to get a result from testing kit ordered in January and never being received, have asked for refund 3 times now, and still waiting on reply to last email
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9 Mar 2024
Verified review
I haven't heard anything about my test. No results or that my sample even arrived. I feel like this is a scam
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18 Mar 2024
Verified review
Scam
Paid the money, sent the sample, received nothing. I don't usually get trapped by scams - disappointing.
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9 Mar 2024
Verified review
Sent my hair sample recorded delivery Still waiting for my results! Also I payed £14 99 upfront
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9 Mar 2024
Verified review
I haven't heard anything in several weeks about the whereabouts my test kit is.
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9 Mar 2024
Verified review
Have sent sample mid Feb and no acknowledgment received or anything very slow
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23 Mar 2024
Verified review
A number of weeks and still no test kit.
Still no test kit, it surely doesn't take over 4 weeks to get here?
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18 Mar 2024
Verified review
I never got the email with the details on how to do the test
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6 Mar 2024
Verified review
havent even got my results yet and youre asking for feedback
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