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directschoolwear.co.uk
Reviews:

39 reviews in the last 12 months600 total reviews  

4.44
Good

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Top positive review

31 Aug 2023
 Verified review
The uniform is good quality and does seem to last well, I have purchased another school blazer for my younger child, and more of the P.E. tops which have worn very well for my older son.

Top negative review

9 Sept 2023
 Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email. I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order. Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address. Their customer care leaves a lot to be desired.
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Reviews for directschoolwear.co.uk

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30 Apr 2024
 Verified review
The delivery is very fast, the prices are decent and the quality of the clothes are pretty decent
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29 Apr 2024
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22 Apr 2024
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19 Feb 2024
 Verified review
I'm still awaiting to hear off the company to say my order has been dispatched after receiving my order a week ago.
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6 Feb 2024
 Verified review
I sent several emails to the customer service team, requesting for advice on how to return the clothes and replace an order of the corrected size. no reply at all!
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25 Jan 2024
 Verified review
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10 Dec 2023
 Verified review
Things are working fine as they are.
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9 Dec 2023
 Verified review
I ordered P.E Shorts and I didn't get them because it was missing in the delivery.
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28 Nov 2023
 Verified review
Good service
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16 Nov 2023
 Verified review
So easy to order and fast delivery. Excellent quality product.
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9 Oct 2023
 Verified review
Good and quick service
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8 Oct 2023
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3 Oct 2023
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2 Oct 2023
 Verified review
This is really bad service after order delivery taken months it unacceptable
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15 Sept 2023
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9 Sept 2023
 Verified review
Only half my order arrived. I phoned to see what had happened and they said they would call me back in five minutes. I waited an hour and then called again. They said they had tried to phone me but couldn’t get through, they also said they had emailed me, I received neither a phone call or an email. I was told they were waiting for a supply. So they would let me know before the end of the day when I could expect the rest of my order. Upon checking my contact details with them, they had the correct information but rang the wrong number and didn’t put in the whole email address. Their customer care leaves a lot to be desired.
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8 Sept 2023
 Verified review
My order came on time
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6 Sept 2023
 Verified review
The delivery was quick and the products as described. The prices were reasonable.
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6 Sept 2023
 Verified review
Very happy with the delivery
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5 Sept 2023
 Verified review
That you were so quick and efficient. Thank you!
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