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simplysplitcharge.co.uk
Reviews:

88 reviews in the last 12 months1,829 total reviews  

4.77
Excellent
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Top positive review

9 Aug 2023
 Verified review
Competitive price for item but high postage cost (item £20, postage £5) so offer free postage over minimum amount. No ability to pay by Apple Pay only PayPal / Credit or Debit cards which caused me to look elsewhere. Would have bought more / recommended to others if Apple Pay available to use. Good Customer Service when rang to enquire in payment options.

Top negative review

27 May 2023
 Verified review
I bought a Kisae Abso 1230 dc to dc charger from SimplySplitCharge in 2019. But the unit developed a fault — with very little use. But it was out of warranty by the time the fault materialised. Apparently it cannot be repaired. Ricardo at Kisae offered to send me a new unit from Canada for $160 plus shipping. When I kicked up a fuss they offered to send me a new unit for free but I still would have to cover the shipping from Canada plus import duty. That’s still a lot of money! decided instead to buy/use another brand. Is it a design fault? SimplySplitCharge think the unit is reliable. So, they offered me NOTHING and were very slow to respond/apologise. How nice of them! But the fault it developed is well known and documented here: https://youtu.be/HKrHWwK6bqY So, I’ve decided not to use SimplySplitCharge anymore (after previously having good experiences with them). And I certainly do NOT recommend Kisae: measly one-year warranty, expensive product, design fault, non-repairable, expected to cover the expensive shipping costs and import duties for a replacement! Really? AVOID.
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Reviews for simplysplitcharge.co.uk

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27 May 2023
 Verified review
I bought a Kisae Abso 1230 dc to dc charger from SimplySplitCharge in 2019. But the unit developed a fault — with very little use. But it was out of warranty by the time the fault materialised. Apparently it cannot be repaired. Ricardo at Kisae offered to send me a new unit from Canada for $160 plus shipping. When I kicked up a fuss they offered to send me a new unit for free but I still would have to cover the shipping from Canada plus import duty. That’s still a lot of money! decided instead to buy/use another brand. Is it a design fault? SimplySplitCharge think the unit is reliable. So, they offered me NOTHING and were very slow to respond/apologise. How nice of them! But the fault it developed is well known and documented here: https://youtu.be/HKrHWwK6bqY So, I’ve decided not to use SimplySplitCharge anymore (after previously having good experiences with them). And I certainly do NOT recommend Kisae: measly one-year warranty, expensive product, design fault, non-repairable, expected to cover the expensive shipping costs and import duties for a replacement! Really? AVOID.
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ST
Steve T.
Cumbria
26 Jul 2023
 Verified review

Missing Items

Ordered some bits and pieces spending just over £100 items delivered no problem but sadly an item was missing sent a couple of emails to try and rectify which have been ignored.For the sake of a £2.40 fuse holder I’ll just buy from elsewhere. Very disappointing after sales
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9 May 2023
 Verified review
Got my order completely wrong
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13 Aug 2023
 Verified review
Pathetic
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