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Most relevant positive review
16 Oct 2024
Verified review
I absolutely love the quality of the products and I think the colours are fabulous. Especially the supreme range of gel polish. The colours are so opaque in just one swipe.
I also cannot fault the customer service. I placed a large order which was lost by the courier and Chloe was great about the whole thing. She kept me informed throughout the process and unfortunately one of the products I had originally ordered had since gone out of stock however, Chloe offered me a large choice of colours to pick from as an alternative for which I was grateful and she organised my replacement order which arrived promptly.
I cannot recommend Passione Beauty enough!
I have made few orders so far, and I must say the dispatch and delivery timings are both pretty quick. On the other hand I must say that so far in every single order that I am placing there is always at least one colour that is off. I am usually ordering when there is a sale and prices are very affordable, but I just don’t understand the quality of the products (is it just with me)!!! Bottles are always sealed and I understand that they can not be checked before sending, but I am giving up on this company. It’s always £5-£10 wasted from my order from products that are off. I think that this should be taken under consideration and hopefully not to happen to someone else.
Good quality products. Good customer service. I would recommend Passion Beauty products.
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Answer by passionebeauty.com/en_gb
23 Sept 2024
Thank you for sharing these kind words, they mean a lot to us ❤️
9 Sept 2024
Verified review
Disappointed
I have made few orders so far, and I must say the dispatch and delivery timings are both pretty quick. On the other hand I must say that so far in every single order that I am placing there is always at least one colour that is off. I am usually ordering when there is a sale and prices are very affordable, but I just don’t understand the quality of the products (is it just with me)!!! Bottles are always sealed and I understand that they can not be checked before sending, but I am giving up on this company. It’s always £5-£10 wasted from my order from products that are off. I think that this should be taken under consideration and hopefully not to happen to someone else.
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Answer by passionebeauty.com/en_gb
11 Sept 2024
Hello, thank you for taking the time to share your feedback.
We are sorry to hear that you were not satisfied with the colours you purchased and would like to reassure you that we only sell high-quality professional products, which require special attention and specific application steps to ensure the best results. We wish to make it clear that we do not sell expired products and that strict and scrupulous quality controls are carried out before they are marketed.
We have not received any complaints from you, and as we do not understand the type of problem you have experienced with your new products, we kindly ask you to contact us at info_uk@passionebeauty.com and we will be happy to help you 😊️
25 Aug 2024
Verified review
Excellent but more info on pages
Didn’t realise gel colour was in pots.
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Answer by passionebeauty.com/en_gb
3 Sept 2024
Hello, we are sorry to hear that you were surprised by the packaging.
Our Gel Colours come in a jar and must be applied with a separate brush, like our Trendy Color brush.
We have not received any complaints from you, but if there were any problems, please contact us at info_uk@passionebeauty.com and we will be happy to help you ❤️
30 Aug 2024
Verified review
No instructions with the package
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Answer by passionebeauty.com/en_gb
3 Sept 2024
Hello, we are sorry to read your comment.
We have not received any complaints from you, but if there are any problems or to clarify any doubts on how to use Passione products, please contact us at info_uk@passionebeauty.com and we will be happy to help you ❤️
11 Jan 2024
Verified review
Good quality, reasonable prices.
I really like their products. Good quality at very reasonable prices.
I do find the color guides on the gel polishes do not match the colour inside as closely as I'd like. It colours are lovely, but not always what I'm expecting. Check out the description more than relying on the photo. This doesn't stop me ordering more though.
The bottles are a contemporary design. They look good on the shelf. The brush has tapered bristles, which makes it easier to get a beautiful shape application.
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Answer by passionebeauty.com/en_gb
12 Jan 2024
Thank you Hannah, your kind words mean a lot to us. We strive to take photos as true to life as possible and appreciate that you mentioned the importance of relying on the colour description to better understand the hue. Please contact our Customer Service team at info_uk@passionebeauty.com or on our social media channels if you would like personalised assistance with your purchase ❤️
24 Dec 2023
Verified review
Lovely choice of gels
Fast delivery. Lovely choice of gels. Good coverage with most colours but a couple were so thick, they were impossible to use. Some of the screw tops were difficult to open too. A few weren’t as sparkly as the website showed. Overall, pretty pleased
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Answer by passionebeauty.com/en_gb
2 Jan 2024
Thank you Lisa for your kind words. Passione products are highly professional and some may require a little extra attention to achieve perfect results. Please contact us at info_uk@passionebeauty.com and our specialists will be happy to provide customised support for your new products ❤️
My order came swiftly and in a nice presentation bag.
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Answer by passionebeauty.com/en_gb
7 Feb 2024
Thank you ❤️
6 Dec 2023
Verified review
!
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Answer by passionebeauty.com/en_gb
12 Dec 2023
Thank you ❤️
6 Feb 2024
Verified review
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Answer by passionebeauty.com/en_gb
8 Mar 2024
Thank you ❤️
27 Apr 2024
Verified review
Matte top coat didn’t had any brush inside the bottle
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Answer by passionebeauty.com/en_gb
20 May 2024
Hi Vee, we are sorry to read that you were disappointed with a product you purchased.
A check has shown that there have been no complaints from you in this regard.
Unfortunately, it can sometimes happen that a product is faulty, but please be assured that our customer service team is available on all social media channels and at info_uk@passionebeauty.com to resolve any issues that arise.
We are aware that you have already been contacted by our team for assistance, please check your inbox. Thank you ❤️