solarplexius.co.uk

Reviews:

We appreciate your feedback, and we apologize for the inconvenience you've encountered with the panels for your VW Golf. We understand that they do not fit as expected, and we're truly sorry for any frustration this have caused. We would like to clarify that we received your email about this issue on a Saturday, and unfortunately, we didn't have sufficient time to take action on your case before this review was posted. We sincerely regret that you had this experience. Our panels are generally designed to fit Golfs without any issues, so it appears there may have been a mix-up with the generation of panels delivered to you. We deeply regret this oversight and the resulting inconvenience. We want to emphasize that we take our customers' concerns seriously and aim to provide timely assistance. If there was any miscommunication or if you have further questions, please feel free to let us know. We are here to help and resolve any outstanding issues you may have. We kindly request reconsideration of your review, as it's important to us that your experience is accurately reflected. Your satisfaction is our priority, and we are committed to making things right for you. Thank you for your understanding, and we look forward to assisting you further.

We appreciate your feedback and understand the frustration that delivery issues can cause. We apologize for any inconvenience you've experienced with the UPS delivery attempt. We acknowledge that unforeseen circumstances may arise during the shipping process, and we genuinely regret any inconvenience caused. If you're encountering persistent issues with UPS delivery attempts, we would like to assist you in resolving this matter promptly. However, we encourage direct communication with us so that we can address your concerns efficiently. Please reach out to our customer service team. We are committed to ensuring your satisfaction and will work to find a resolution that meets your needs. We hope that, upon receiving your product, your experience will improve, and we would greatly appreciate it if you could consider updating your review accordingly. Thank you for your understanding, and we look forward to assisting you further.

We appreciate your feedback. We understand that there was a misunderstanding regarding the product you purchased, since we do not sell glass windows, as our products are sunshades. We promptly processed a refund once the issue was identified, and we apologize for any inconvenience caused. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction.

We sincerely apologize that your experience did not meet your expectations. We take customer feedback seriously, and we're eager to understand what went wrong and how we can make it right. However, we noticed that you didn't provide any specific comments or feedback alongside your rating. To assist you effectively and address any concerns you may have, we kindly request that you share more details about your experience or any issues you encountered. Your feedback is invaluable to us, as it helps us identify areas for improvement and ensures that we can provide a better experience for our customers. We genuinely care about your satisfaction and want to do everything we can to resolve any issues you may have encountered. Please feel free to respond to this with more information, and we'll do our utmost to assist you promptly and address your concerns. Our goal is to ensure that you have a positive experience with Solarplexius, and we're committed to making it right.