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Top positive review
12 May 2023
Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :-
Shops DO occasionally run out of stock;
Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking;
I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised;
My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
Excellent seller, fast delivery, quality goods and great communication. Have been buying from them for some years. Support smaller businesses or we lose tthem
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24 Apr 2024
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Great service
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24 Apr 2024
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Arrived quickly, good packaging, great service
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24 Apr 2024
Verified review
The best cigar company on the Internet
Always great toddler and service.
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23 Apr 2024
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Great product with swift delivery.
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23 Apr 2024
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First time ordering, simple process, easy to use.
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23 Apr 2024
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Great prices fast delivery service great choices around
Always very prompt with delivery customer service excellent would recomend
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22 Apr 2024
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22 Apr 2024
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Their products are great but often out of chewing tobacco and that's my primary interest
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22 Apr 2024
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I order cigars a few time a year for special occasions. They always arrive in good time. And are enjoyed by my husband.
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22 Apr 2024
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One bad experience with my first delivery from them. It was related to the carrier they've used and who lost the package. Upon contacting them, I was accused of lying by their customer service rep. My issue was resolved in the end by another customer service rep, a day later. Since then, I've had only good experiences ordering from them
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22 Apr 2024
Verified review
Can't really be improved - great, swift service - thanks very much.
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