havanahouse.co.uk
Reviews:

1,554 reviews in the last 12 months19,470 total reviews  

4.85
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for havanahouse.co.uk

Sort by  
Latest first
(1431)
(10)
Reset
SR
2 Jun 2023
 Verified review
Report review
2 Jun 2023
 Verified review
Availability of cigars I wanted - MC Edmundo and Petit Edmundo promptly shipped
Report review
2 Jun 2023
 Verified review

Great service, great value

The title says it all actually. I've never had any problems - except that last time they didn't have Marlboro in (but what shop doesn't run out of stock occasionally?). It's a brilliant shop which I intend to keep using.
Report review
1 Jun 2023
 Verified review
EXCELLENT EFFICIENT RAPID DELIVERY!
Report review
1 Jun 2023
 Verified review

Great!

Bought a cigar for my boyfriend who has never smoked one before. It was so helpful to read the information on the website about the best products for someone’s first experience. The delivery was very fast, the product came in perfect condition and the packaging It comes in will preserve it for 90 days once opened. All in all, an excellent experience. I will definitely be purchasing again!
Report review
1 Jun 2023
 Verified review
Excellent selection and order delivered promptly. Good value.
Report review
1 Jun 2023
 Verified review
Report review
31 May 2023
 Verified review
Report review
31 May 2023
 Verified review
Fast processing and delivery
Report review
WC
Wayne C.
Southampton
30 May 2023
 Verified review
Great selection of cigars and quick delivery for my husbands 01/06/2023 birthday gift.
Report review
30 May 2023
 Verified review
good quality tobacco
Report review
PW
PETER W.
Brockenhurst
30 May 2023
 Verified review
First rate service
Report review
29 May 2023
 Verified review
Report review
AR
Alan R.
Bury St.Edmunds
29 May 2023
 Verified review
Regular buyer and always find service and price very good. Recommended.
Report review
29 May 2023
 Verified review
5 star service
Report review
29 May 2023
 Verified review
Great products combined with excellent customer service. What is there not to like?
Report review
SS
Sham s.
London
28 May 2023
 Verified review
Report review
28 May 2023
 Verified review
Quick easy process, and amazingly fast delivery.
Report review
27 May 2023
 Verified review
Report review
AC
Andrew C.
Wellington
27 May 2023
 Verified review
Excellent quick service
Report review