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Top positive review
12 May 2023
Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :-
Shops DO occasionally run out of stock;
Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking;
I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised;
My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
I purchased real leaf herbal smoking blend and its really easy to order and comes quickly I once rang the shop and ordered some and the man was so helpful and they wernt even open!!!
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15 hours ago
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Excellent seller, fast delivery, quality goods and great communication. Have been buying from them for some years. Support smaller businesses or we lose tthem
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2 days ago
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Great service
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2 days ago
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Arrived quickly, good packaging, great service
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2 days ago
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The best cigar company on the Internet
Always great toddler and service.
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3 days ago
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Great product with swift delivery.
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3 days ago
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First time ordering, simple process, easy to use.
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3 days ago
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Great prices fast delivery service great choices around
Always very prompt with delivery customer service excellent would recomend
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4 days ago
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4 days ago
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Their products are great but often out of chewing tobacco and that's my primary interest
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4 days ago
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I order cigars a few time a year for special occasions. They always arrive in good time. And are enjoyed by my husband.
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4 days ago
Verified review
One bad experience with my first delivery from them. It was related to the carrier they've used and who lost the package. Upon contacting them, I was accused of lying by their customer service rep. My issue was resolved in the end by another customer service rep, a day later. Since then, I've had only good experiences ordering from them
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4 days ago
Verified review
Can't really be improved - great, swift service - thanks very much.
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