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Top positive review
26 Dec 2023
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Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience.
I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
Great product, it would be great to have reduced delivery costs otherwise it was well packed and arrived on time . Thanks. Very much
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12 Jun 2023
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Great service - very happy!
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12 Jun 2023
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Excellent service very quick delivery
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12 Jun 2023
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11 Jun 2023
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Great service with prompt delivery. Perfect
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11 Jun 2023
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N/A
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10 Jun 2023
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Was sent a cigar however this did not get delivered to me but to another property, I called the company and spoke to Justin who changed the address and apparently sent a new one as it was a gift for my partners 30th Birthday. His birthday has come and gone and not received anything.
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10 Jun 2023
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9 Jun 2023
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Fast, efficient service.
I needed some natural, rolling tobacco for a poultice. I was making a topical dressing using an emolient that needed some pesticide-free, traditional type tobacco for antiseptic reasons, as an ingredient. I was extremely pleased with the ordering process, the fast dispatch and the care taken to deliver it.
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9 Jun 2023
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Delivery times
Havana house so far have been good, I receive nice cigars that seem to be stored in good condition however I do find they take a rather long time to shipped orders out. Could be quicker
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9 Jun 2023
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8 Jun 2023
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Placed our first order and received promptly
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8 Jun 2023
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8 Jun 2023
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Superb range, excellent condition and perfectly packed for delivery.
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