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Top positive review
12 May 2023
Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :-
Shops DO occasionally run out of stock;
Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking;
I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised;
My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
The only reason that my normal 5 stars weren't given is that I couldn't get hold of my favourite Marlboro tobacco! I had to go to another site where I could only buy in bulk - and that's something I could do at the time but which I couldn't do most of the time!
I was sold a BOX 25 cigars. When the cigars arrived they were NOT in a box. Communication has proved very difficult with HH. I have been told I can return the loose cigars but I am not confident I will receive a refund. I have no way of knowing whether the cigars are fakes or not.
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17 Jul 2023
Verified review
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11 Jul 2023
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9 Jul 2023
Verified review
The delivery was very quick but there is so much choice it was very confusing
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