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Top positive review
26 Dec 2023
Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience.
I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
Top notch service from Havana house every time. Great communication about order process, and some good exclusive brands. Would recommend.
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27 Apr 2024
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Great service and fast delivery.
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27 Apr 2024
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Easy to use website, fast payment and quick delivery
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27 Apr 2024
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Quality tobacco, brilliant service.
This was always my favourite shop when we went to Cardiff. Now I'm housebound, I was delighted to see they had an on-line presence. As always, they have quality tobaccoes and their service is as good on-line as it used to be on visits to the shop.
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26 Apr 2024
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Fantastic customer service, friendly staff and swift delivery.
Great selection of products. Very good website with honest reviews.
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26 Apr 2024
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Excellent service. Fast delivery. Quality packaging. Highly recommended.
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25 Apr 2024
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Herbal smoking blend
I purchased real leaf herbal smoking blend and its really easy to order and comes quickly I once rang the shop and ordered some and the man was so helpful and they wernt even open!!!
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25 Apr 2024
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Excellent seller, fast delivery, quality goods and great communication. Have been buying from them for some years. Support smaller businesses or we lose tthem
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