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Top positive review
12 May 2023
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Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :-
Shops DO occasionally run out of stock;
Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking;
I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised;
My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
Great service. Any problems resolved quickly and efficiently. Great company to deal with.
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2 days ago
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Excellent and prompt service.
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3 days ago
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Had what I wanted in stock at a good price.
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3 days ago
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3 days ago
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Very pleased with my order again. I thought this time i would order drink along with my tobacco and i was happy with the quality of Pen Sans Summer Cup. It was a lovely treat and i will definitely be buying again.
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3 days ago
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Great cigars, long smoke , good price and swift and safe delivery.
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3 days ago
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3 days ago
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Fast delivery, fantastic packaging, excellent products
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4 days ago
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excellent service and quick response to…orders
excellent service and quick response to my requests
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4 days ago
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fast delivery
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5 days ago
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Hi I'm ordering some cigar from havanahouse good price big selection off cigar.order come on time definitely recommended 👌
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5 days ago
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5 days ago
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5 days ago
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Quality products, reasonable prices, fast delivery.. very happy with havanahouse.
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