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Top positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Bought another padel racket from tennis point. Great price and quick delivery. Would definitely use again.
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2 May 2024
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12 Apr 2024
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22 Mar 2024
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18 Feb 2024
Verified review
Good selection, but service not ideal
It's a very slow service, at least if you're buying from the UK, but it's the only place where you can actually find a good selection of the latest tennis clothing and equipment. However, they run out of sizes pretty quick, and the prices and sales are never particularly attractive. They are behaving like a monopoly which I guess they are, as there are few companies who can compete with their range of options.
I tried using their introductory discount code but it wasn't accepted, saying my email was already registered and that therefore I was not a new customer, which was not the case.
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14 Feb 2024
Verified review
The range of products, great offers and excellent service
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
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3 Dec 2023
Verified review
Great products at good prices and delivered quickly.
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23 Sept 2023
Verified review
Over a week since the order was made and no idea when it will arrive, just getting sorry about the delay emails. Also can’t add comments to the order regarding stringing details.
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