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Top positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Have had no information about delivery and order hasn’t arrived , ordered over a week ago
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22 Oct 2023
Verified review
Not sure where to start other than avoid this website.
Report review
11 Apr 2024
Verified review
I queried about expedited delivery times and did not receive focused response but directed to FAQ. I’ve opted for paid delivery to expedite delivery but have still not received any confirmation on the way forward with delivery of may package at a specified date.
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27 Sept 2023
Verified review
Still waiting on the order. I gave received no updates on what is the delay.
Very disappointed.
Report review
21 Jul 2023
Verified review
You send out an email asking to rate on a service and delivery when the item has not yet arrived!
Report review
17 Jul 2023
Verified review
Delivery delayed, but no mention of when the item might arrive
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