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tennis-point.co.uk
Reviews:

88 reviews in the last 12 months2,865 total reviews  

3.63
Good

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Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient
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Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk

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Latest first
17 Jan 2024
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12 Jan 2024
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3 Jan 2024
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20 Dec 2023
 Verified review
Ordering was easy and choice of product good. Let down by the delivery service. The delivery driver attempted to put the goods in a safe place but literally throw the boxes over a gate. Boxes burst open and contents left lying on the passageway. Probably could have been a bit more gentle and just reached up and dropped parcels into over the gate so they were in a safe place (alternatively could have hid them behind the bushes near to the front door. Door to flat is side of house and not a communal entrance (that's pretty obvious).
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19 Dec 2023
 Verified review
Very efficient and good service
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14 Dec 2023
 Verified review
Item wasn’t available 🤦‍♂️🤦‍♂️
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CL
Chris L.
Colchester
14 Dec 2023
 Verified review
persistent attempts, with notice, to deliver the product despite my absence at appropriate times!
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BL
Bernard L.
Stoney Stanton
3 Dec 2023
 Verified review
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
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3 Dec 2023
 Verified review
Great products at good prices and delivered quickly.
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22 Oct 2023
 Verified review
Not sure where to start other than avoid this website.
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17 Oct 2023
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THE WORST !... Lost Missing / Goods. No Refund Forth Coming...

Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk Never Again ! No Way ! No How !
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17 Oct 2023
 Verified review

THE WORST ! Lost, Missing Goods. No Refund Offered

Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk Never Again ! No Way ! No How !
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16 Oct 2023
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Disappointing

Have had no information about delivery and order hasn’t arrived , ordered over a week ago
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3 Oct 2023
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27 Sept 2023
 Verified review
Still waiting on the order. I gave received no updates on what is the delay. Very disappointed.
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26 Sept 2023
 Verified review

Tennis racket did not arrived on time

I have ordered a tennis racket and I expect it to be delivered within a week as per website info, now I received an email saying that it has been delayed for whatever reason, I am assuming due to the low pressure that build up in the Atlantic ocean.
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23 Sept 2023
 Verified review
Over a week since the order was made and no idea when it will arrive, just getting sorry about the delay emails. Also can’t add comments to the order regarding stringing details.
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23 Sept 2023
 Verified review
Great price, good communication and fast delivery
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21 Sept 2023
 Verified review
Very professional.
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19 Sept 2023
 Verified review
Still awaiting my order
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