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jukki.uk
Reviews:

704 reviews in the last 12 months1,462 total reviews  

4.35
Good

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Top positive review

29 Sept 2023
 Verified review
I've ordered many things for my baby. Everything is very well made, excellent materials, colours. I am beyond thrilled. From the order date to delivery it took 2,5 weeks. I've received an email of apology that my order will be a bit late. It all came in a box, all packed separately, very nicely. I also got an extra package with two tetra diapers and one nest mattress. I am very satisfied and will be ordering more surely.

Top negative review

12 Dec 2023
 Verified review
This is the second time I've ordered from here and it isn't until around a week after I've ordered that I get an email to say there are delays in delivering the item. This has happened twice now. I ordered my second item around a week and half ago and it's only just been shipped. Unfortunately, both items have been gifts. If you order for a gift, I'd make sure you order well in advance. My friend had said that her gift was soft and good quality and was really pleased with it. Not sure I'd order from here again though.
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Reviews for jukki.uk

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8 days ago
 Verified review
Delivery was a few days late. Product very good.
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Answer by jukki.uk
8 days ago
Thank you for your review, we are glad you are satisfied, we would love to see you back in our online store:)
4 Mar 2024
 Verified review
Beautiful products but we waited over a week for the delivery
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Answer by jukki.uk
4 Mar 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
8 Feb 2024
 Verified review
Product itself is superior quality. I really love it. Only problem was that product wasn't dispatched for a week. Even though i received email with tracking number evri stated they still waiting for it for 4 days
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Answer by jukki.uk
8 Feb 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
13 Feb 2024
 Verified review
My experience was great no problems at all
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Answer by jukki.uk
13 Feb 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
16 Jan 2024
 Verified review

Disappointing delivery fee’s

I love the nest I purchased from Jukki, I came back for a second purchase to invest in mattresses for the nest. Whilst I’m happy with the purchase I was really disappointed to see the charges for delivery. For 2 mattresses postage was £6.99 if I reduced my order to 1 mattress postage increased to £9.99, the mattresses themselves were only £5. This was really off-putting as it felt like you are penalised for making a smaller purchase despite me being a returning customer. Will avoid purchasing again based on this.
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Answer by jukki.uk
16 Jan 2024
Thank you for your feedback!
25 Jan 2024
 Verified review
Very good quality of products. They look really nice and materials used are good. Quite long waiting time for my parcel. Did quite big shopping and my order has been split for 3 parcels. 2 of them arrived within 2.5 weeks since placing the order although still waiting for 3rd one.
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Answer by jukki.uk
25 Jan 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
30 Jan 2024
 Verified review
Beautiful Disney Frozen towelling poncho for our granddaughter. Lovely quality & will be perfect.
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Answer by jukki.uk
30 Jan 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
22 Jan 2024
 Verified review
Good quality
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Answer by jukki.uk
22 Jan 2024
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
1 Feb 2024
 Verified review
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26 Sept 2023
 Verified review
Lovely cot bumper really happy with it, my daughter loves looking at the animals. I give 4 stars as delivery was 5-7 days and took another week until it arrived. I had to chase not only once but twice and the second time they said they will put it on "rush" if I hadn't of contacted jukki I would have been waiting alot longer than 2 weeks. I've ordered from jukki before and usually arrives very quick so 4 stars as delivery was disappointing. Jukki were very quick at replying to me which was reassuring.
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Answer by jukki.uk
27 Sept 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:) we are sorry for the delay!
12 Dec 2023
 Verified review

Good product.

Delivery took a bit of while and when it came, it was incomplete. The customer service was quick to respond and sent the remaining items. It was not as thick as I thought it would be therefore 4 stars. I hope it would be warm enough when used. Otherwise, good product.
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Answer by jukki.uk
13 Dec 2023
Thank you for your review and our apologies for the inconvenience, we are glad that you are still satisfied with our products, we would love to see you back in our online store:)
5 Sept 2023
 Verified review
Egyszerűen használható, egyértelmű a honlap. A rendelésról e-mailt kaptam, arról is tájékoztattak, hogy a csomag késni fog, ez korrekt hozzáállás. Hiányoltam egy értesítés a feladásról, de ezt leszámítva elégedett vagyok. A rendelt holmik jó minőségűek, szépek.
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2 Oct 2023
 Verified review
Buying was good and quick, but delivery could be better and quicker, had email advising product had been shipped to royal mail and it took another 6 days to get the parcel delivered to the address
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Answer by jukki.uk
2 Oct 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:) Royal Mail has a delay in delivering, we have no impact on that:(
27 Nov 2023
 Verified review
Good quality products but are overpriced. Bought a bed bumper for an expensive price and it turned out it was just half of the size of the crib. Very frustrating.
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Answer by jukki.uk
28 Nov 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
24 Oct 2023
 Verified review
Products are lovely and just as described/expected. Articularly the baby nest. There was a delay shipping my order but I was kept informed of this.
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Answer by jukki.uk
24 Oct 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
30 Sept 2023
 Verified review

Product is lovely. Longer delivery time

Product is lovely. But delivery time was longer than indicated. Although I was informed of this delay via email which is appreciated.
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Answer by jukki.uk
1 Oct 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
4 Aug 2023
 Verified review

Great quality products

I was impressed by the quality of the product. Really well made and nice materials.
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Answer by jukki.uk
5 Aug 2023
Thanks for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)
26 Aug 2023
 Verified review
Time for goods to be dispatched seemed a long time and delivery took 6 days.
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Answer by jukki.uk
28 Aug 2023
Thanks for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:) we are sorry for the delay!
27 Sept 2023
 Verified review
Great products both quality and style, but always late with shipping
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Answer by jukki.uk
28 Sept 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:) we are sorry for the delay!
21 Nov 2023
 Verified review

Really like the baby nest set… good…

Really like the baby nest set… good quality and soft colurs.
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Answer by jukki.uk
22 Nov 2023
Thank you for your review, we are glad you are satisfied with our product, we would love to see you back in our online store:)