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lampandlight.co.ukReviews

: 7,136Excellent

4.62

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certified since: 10/12/2013
updated on: 25/06/2022
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certified since: 10/12/2013
updated on: 25/06/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,916 verified reviews in the last 12 months

7,136 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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18 days ago
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18 days ago
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20 days ago
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17 days ago
The lights I ordered arrived within three working days of order but upon inspection, they weren't quite what I was looking for. I initiated the returns process which stated it was free on the advert, only to find I would be debited £9.90 for the return of the two boxes. I contacted Lamp and light about this and, to be fair, Emma advised this was incorrect and sent two pre-paid UPS labels. However, please note for returns, the items go back to Holland and you have to print off THREE commercial invoice labels to be affixed to each box plus the UPS label. Seems excessive and a waste of paper and use of printer ink!
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Answer by lampandlight.co.uk
16 days ago
Dear David, Thank you for your review. Sadly printing of the commercial invoices is out of our control as this has become a requirement since Brexit. Our returns address is located in Holland as we are an EU company. Kind regards, The Lamp and Light Team
 Verified review
13 days ago
Each lamp had either one or two pieces of glass broken, the support to hold the glass is just to weak.
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Answer by lampandlight.co.uk
12 days ago
Dear James, Many thanks for your review and we are sorry to hear about the damage to your item. Sadly we have not heard from you directly, if you would kindly send an image of the damage to info@lampandlight.co.uk and we can arrange a solution for you. Kind regards, The Lamp and Light Team
 Verified review
2 months ago
I was able to find exactly what I wanted and a reasonable price. I was happy with the advice and simple guidance on choosing what was available. I ordered a new ceiling fan that was stylish and was capable of having a brighter light at a good price. Even before it was delivered I was told promptly how long it will take to come, given a tracking number and received a digital copy of the instructions. I found the instructions were straight forward and easy to follow in simple steps and information on troubleshooting steps to take as well as information on general care and maintenance. Overall I was very happy with the service and the choices available to me and many products within my personal budget.
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 Verified review
2 months ago
I found, from start (ordering) to finish (delivery) it was a simple exercise, in fact the delivery was one day earlier than I expected. My husband assembled the lamp and I think he found it quite straight forward. The floor lamp itself seemed a little wobbly but I think that is because of it's height. That won't matter as once the light is sited, it won't move. The floor lamp is very peasing on the eye and it was a pleasant surprise to find an extra rod of metal to enabling the angle of the 'child' lamp to be altered. I am very pleased with my birthday present and it be very useful in my craft room. I would recommend this floor lamp.
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 Verified review
1 month ago
Fast delivery and the shade we bought is reallly nice. We ordered an LED bulb too, which is fine but there was no detail of the light output in standard lighting terms( i.e 40w ) on the website so I guessed that 5w in LED terms would be fine and luckily it is. The shade isn't installed yet hence no picture.
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2 months ago
Ordered 5 lights, they are fantastic, one was marked on the front face, I phoned them , no waiting in a que. The very pleasant lady asked for me to send pictures which I did, and a new light arrived in a couple of days. Excellent service.
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2 months ago
The two lamp shades we had ordered were exactly as the pictures described them to be. They arrived in time. The return policy is very considerate in that they allow a 30 day return and one can send them free!
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2 months ago
My lamp arrived really quickly and I was kept informed about the progress of my order throughout. I’m pleased with the quality of the lamp which looks great in my living room. I would recommend this company.
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1 month ago
I love my light. It is good quality and gets the most wonderful comments from visitors. The delivery was very quick and the item was boxed very carefully so it arrived in perfect condition. Very happy.
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1 month ago
Lamp is great. Delivery quick only thing is price fluctuates so much within days of ordering price went down twenty or so pounds so disappointed but not with the lamp itself
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 Verified review
1 month ago
The product is exactly what my wife and I wanted and has arrived in perfect condition, having been effectively packaged. Our builder will be installing the lights shortly.
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