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lampandlight.co.uk
Reviews:

588 reviews in the last 12 months10,008 total reviews  

4.46
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Most relevant positive review

5 May 2024
 Verified review
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you

Most relevant negative review

9 Feb 2024
 Verified review
It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of the colour of them in reality. I ordered light brown shades and in reality they are dark beige. I feel totally cheated and what is more, any returns must be sent to Holland and £4.50 is deducted from any refund. Lampandlight UK are a deceptive company and I would never use them again or recommend them to anyone.
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Reviews for lampandlight.co.uk

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5 May 2024
 Verified review
There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
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13 Apr 2024
 Verified review
The products are great exactly what they describe and are well made. The wall lights were easy to install and are working well. On the minus side the installation instructions are very minimal and no instructions on how to adjust the sensors. On the Web site you have to choose the lamps that go with the product and I got it wrong as it shows a lamp further down the page but you have click on the accessories part which I did after talking with one of lamplight representatives, although I now have 2 lamps which are too large for my lights.
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3 Mar 2024
 Verified review
Very good service and nice lamp delivery excellent. Only issue was the connecting electrical plug. The plug supplied was a two pin EU plug not a UK three pin plug. Lampandlight company did provide a Uk adapter plug with the lamp but it makes for a large double plug size you have to plug the EU two pin pluk into the UK three pin adaptor and if space is tight it may not fit or the socket is on view then it is not an attractive look. For us it was ok plug/adaptor was behind the sofa. This should have been mentioned at point of sale i.e. on the website. So i reduced 1 star for this but it is a good LED lamp runs cool no risk of hot surface burning the hand. It arrives in a purpose box and is in two parts which simply screw together which took just 5 minutes and has a stable base. I would recommend this reading lamp.
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19 Apr 2024
 Verified review

Quick and efficient service

I liked the Speed of delivery and quality of the item also the Quick refund when item not suitable. Not enough details on returns portal to successfully return item but this was remedied after a phone call resulting in an email being sent with the missing details which enabled me to return the item. All done quickly and efficiently.
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1 Apr 2024
 Verified review
Nothing wrong with the product - as advertised and expected - but the Yodel courier delivered it to what was blatantly the wrong address, Yodel itself was unhelpful when I complained, and it was only through the kindness of the person who found the parcel on his doorstep in delivering it to us that we received the goods at all.
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20 Dec 2023
 Verified review
Wall lights are lovely and excellent delivery via Yodel. But, when I called to say I was having difficulty using my payment card on their website, the call person very rudely suggested there may not be enough money in my account. Not very customer friendly!
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6 Jan 2024
 Verified review

Very promptly delivered and generally good quality

Very promptly delivered and a good quality light (wood stem) for the price. However, it is a little wobbly on the base and we can't seem to tighten it up any more though that doesn't affect the light and the shade is also of good quality.
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12 Mar 2024
 Verified review

Quality and reactive

Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
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24 Apr 2024
 Verified review
Dere kunne sendt med en faktura slik at jeg fikk betalt snarest. Har ikke konto nr. eller KID nr. håper jeg får det i alle fall på mail.Vil også si at jeg bestilte med fargen krum i sokkel men har fått messing men det er helt ok.
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20 Nov 2023
 Verified review
I like to value for money and the quality of this lamp. The only thing was that the balance could be better as it tends to tilt to one side if knocked. Also needs better instructions on how to adjust to right height.
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23 Feb 2024
 Verified review
All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
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25 Feb 2024
 Verified review

Incorrect adaptor plug.

The lamp is fine and works well now that I’ve shaved off some of the plastic on the aperture of the adaptor plug. The euro style plug did not fit and I suggest most people would have returned the whole unit.
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27 Nov 2023
 Verified review
Quick service, pictures describing the shade could have been better. The current pictures look like you cannot see the light bulb fittings , but actually you can which i am not keen on.
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24 Feb 2024
 Verified review
The website is comprehensive, ordering simple and the product delivered as scheduled. There were no issues with construction and the light works well.
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3 Dec 2023
 Verified review
The lamp (banker's table lamp) came with a little defect: the green glass shadow would not stand and is always falling down.
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10 Jan 2024
 Verified review

Lovely standand lamp

The lamp I purchased was lovely but sadly did not suit the room for which it was purchased. Returns were courteous.
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14 Apr 2024
 Verified review
Website had difficulty with my address Ladies I spoke with to correct it were helpful and delightful. .
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20 Mar 2024
 Verified review
Nice website, gods range of choices. Delivery was as expected..prompt and fragile things well packaged.
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1 Feb 2024
 Verified review
Seems like a good product Quite sturdy and well packaged Adaptor a bit cumbersome but easy to use.
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26 Feb 2024
 Verified review
Olisin ottanut yhden viellä lisää mutta ei sitä kuulemma saanut. Eikä toimitus aika pitänyt
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