Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
12 May 2023
Verified review
I have been looking for a simple, flat profile white gold band for a while to replace my sadly lost wedding ring. I hadn't seen anything for less than £200 so when I found one on this site for £90, I was a little dubious. I decided to go for it and I'm delighted. The ring fits perfectly, seems pretty much identical to my original and was a very reasonable price.
Took payment for Xmas prezzy.
''Can't get that item by Xmas, but can 'up-grade' to more expensive item''
Very dissapointed, as had spoken to them in person before ordering, and was told ''Yes, no problems''
But did re-fund promptly.
Wanted ring as a gift and even after 6 days they still couldn’t guarantee me a delivery date
Report review
3 Jan 2024
Verified review
dissapointed !
Took payment for Xmas prezzy.
''Can't get that item by Xmas, but can 'up-grade' to more expensive item''
Very dissapointed, as had spoken to them in person before ordering, and was told ''Yes, no problems''
But did re-fund promptly.
Report review
10 Dec 2023
Verified review
Report review
11 Dec 2023
Verified review
Awful I still do not have my order - no updates.
I called on 6th December and was advised had not been hallmarked yet and still waiting received an email the following day to reiterate and still waiting
Report review
30 Apr 2023
Verified review
I.ordered a.9ct yellow gold wedding ring and was given a silver ring.
Report review
Answer by bayjewellers.co.uk
1 May 2023
Dear customer,
We are very sorry that we sent you by mistake a 9ct white gold not yellow gold you ordered.
We have received back the order and refund was issued .
If you need anything else in the meantime, please don't hesitate to contact us!
Kind regards,
Bay Rings
7 Sept 2023
Verified review
Not received order and no correspondence to date. Poor service
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.