MYPICTUREReviews:
26,121 reviews in the last 12 months143,267 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
29 Apr 2024
Verified review
Very good and a good turn round.
The only thing is after receiving my pictures trying to get back on to order another kept saying time as expired. Also I wanted to change one from landscape to portrait at the time and couldn't.
Report review
Answer by MYPICTURE
29 Apr 2024
We appreciate your positive feedback and we're glad to hear you're happy with your pictures. We've noted your concerns about accessing the order page and adjusting image orientation. Your input will be taken into account as we work to improve our services.
25 Apr 2024
Verified review
Delighted. When I placed an order for three canvas frame prints I didn’t appreciate they were being printed in Germany ! However the prints were brilliant and beyond my expectations. The courier delivery was as promised in emails.
Report review
Answer by MYPICTURE
25 Apr 2024
We're thrilled to hear that you're delighted with your canvas frame prints. It's great to know they exceeded your expectations and that the delivery was timely. Thank you for your positive feedback.
21 Apr 2024
Verified review
The material used is a satin type and the picture IS NOT just a plastic print onto the material which is a method used on 'T' shirts etc so it will not wash off or peel off over time. Really great product and highly recommended
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're pleased with the quality of our materials. Your satisfaction is our top priority. Your recommendation means a lot to us. Thank you for sharing your positive experience.
GM
Gill M.
FARNBOROUGH
28 Apr 2024
Verified review
Excellent company.
Have used these company many times and always satisfied with the excellent results. It is a case of the customer ensuring they set everything up correctly first. The pictures are also packaged well to ensure safe delivery.
Report review
Answer by MYPICTURE
28 Apr 2024
Thank you for sharing your positive experience. We're thrilled to know you're consistently satisfied with the results. Your feedback is greatly appreciated and we look forward to serving you in the future.
25 Apr 2024
Verified review
Canvas Print
Digital photography transfered to a canvas, the picture is excellent price is superb. My only gripe is the delivery timesvare a little misleading unless reading the very 'small' print. That said i would recommend this company.
Report review
Answer by MYPICTURE
25 Apr 2024
Thank you for your feedback and recommendation. We always strive to improve our service and we appreciate your comment regarding delivery times. Your insight is valuable as we continue to make enhancements.
LR
Lunchlady Doris R.
Coatbridge
21 Apr 2024
Verified review
Used a few times now and love how f really brings your pictures to life. Theres a wide range of sizes to fit what you want and loads of different finishes. Great prices and fast delivery. Really pleased with the quality.
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're enjoying the variety and quality we offer. Your satisfaction is our ultimate reward. Thank you for your positive feedback!
2 days ago
Verified review
2 garden view paintings
I'm absolutely thrilled with my cushion covers! Soft and shiny. Colour is vivid. Reproduction good. Covers and cushion inserts washable. Ordering online easy and delivery as predicted. The perfect present for friends.
Report review
Answer by MYPICTURE
2 days ago
Thank you for sharing your positive experience! We are delighted to hear that you are pleased with the ease of ordering and the delivery process. Your feedback is greatly appreciated.
21 Apr 2024
Verified review
Your Customer Service is exceptional! I had a problem with my first print but it was resolved brilliantly.
Maybe could have been avoided if the border issue was questioned before printing.
All in all, super service.
Report review
Answer by MYPICTURE
21 Apr 2024
We're delighted to hear you found our customer service exceptional. Your point about the border issue is well-taken. We appreciate your feedback and will definitely take it into account for the future. Thank you for your kind words.
12 days ago
Verified review
I’ve ordered from other suppliers of similar goods. Yours are well priced & good. One difference is that the canvas doesn’t seem to be stretched enough & on several of the photos a white line is present on the edge.
Report review
Answer by MYPICTURE
12 days ago
Thank you for your valuable feedback. We appreciate your insight about the canvas tension and the white line issue. Rest assured, your comments will be taken into consideration as we continuously strive to improve our offerings.
23 Apr 2024
Verified review
Canvas great. Mugs I believed requesting the picture on the right would be right from the handle, on the front, not on the back. Perhaps a bit confusing or just misunderstood, had planned to give these as presents.
Report review
Answer by MYPICTURE
23 Apr 2024
We appreciate your feedback and are glad you enjoyed the canvas. We understand the positioning of the image on the mugs wasn't as anticipated. Your comments will be taken into account for future improvements. Thank you.
28 Apr 2024
Verified review
Good quality
Used a few times for gifts etc. This one was a special canvas of our dog who passed away. Absolutely amazing quality and quick turn around. Thank you, we now have our dog back in our home to keep the memory alive.
Report review
Answer by MYPICTURE
28 Apr 2024
We're deeply touched by your kind words and sincerely appreciate your feedback. It means the world to us that we could contribute to preserving such a cherished memory. Your satisfaction is our top priority. Thank you for your support.
27 Apr 2024
Verified review
Qick and easy to order and a good product, just a little slow on shipping
Production and shipping out of production was quick however being based in germany the overseas shipping to the UK was around 8 days. I cannot really blame the company as this is more likely a brexit thing sadly.
Report review
Answer by MYPICTURE
27 Apr 2024
Thank you for your feedback. It's regrettable that you experienced delays in shipping. Your input helps us understand areas where we can improve. We appreciate your understanding and will consider your feedback in our ongoing efforts to enhance our services.
21 Apr 2024
Verified review
We have created a memory wall …. We ordered the Perspex frameless frames for our photos and they look great. Website very easy to use. Delivery was just over a week. Very happy with my experience using MyPicture
Report review
Answer by MYPICTURE
21 Apr 2024
We're thrilled to hear that you're pleased with your experience and that the frames have added a beautiful touch to your memory wall. Your positive feedback on our website and delivery time is greatly appreciated. Thank you for choosing us.
12 days ago
Verified review
The colours are accurate and image quality good. My only problem is the length of time to be delivered, if I sell from an exhibition and need a replacement I have to order elsewhere or it would be too late.
Report review
Answer by MYPICTURE
12 days ago
We appreciate your valuable feedback. Your concerns about delivery timelines have been noted. We assure you that your insights are fundamental in our continuous efforts to enhance our services. Thank you for your support.
17 Apr 2024
Verified review
Photo of Duart Castle
I received my acrylic and aluminium photo very quickly,the print is really sharp and the colours are excellent,i have ordered another one.
The packaging was very good,very pleased with my order ⭐⭐⭐⭐⭐
Report review
Answer by MYPICTURE
17 Apr 2024
We're thrilled to hear your satisfaction with the speed of delivery and quality of the prints. Your repeat order is the best compliment we could ask for. Thank you for appreciating the packaging too. Enjoy your artwork!
10 days ago
Verified review
Just love the picture of my two dogs now on canvas and also love the picture of my son and his fiance the colours are brilliant Also, you’ve captured the dogs so lovely I would recommend it to anybody
Report review
Answer by MYPICTURE
10 days ago
We're thrilled to hear you're pleased with the canvases. Thank you so much for your recommendation and for sharing your positive experience. We strive to capture the beauty and personality in each and every image.
23 Apr 2024
Verified review
I think you are an amazing coumpney and I have been over the moon with all the Canvases I have ordered from you and I will be getting more and I am waiting for my new Canvas I ordered the other day.
Report review
Answer by MYPICTURE
23 Apr 2024
We're absolutely thrilled to hear about your positive experience with us. Your kind words are encouraging and we're excited to continue providing you with amazing canvases. Thank you!
1 May 2024
Verified review
I really am happy with this company. I have ordered so many pictures from them to acrylic to canvas and they have been done so professionally. I honestly couldn't be happier ☺️ one happy customer.
Report review
Answer by MYPICTURE
1 May 2024
We're overjoyed to hear that you're pleased with your orders! It's always wonderful to know that our work meets your expectations. Your satisfaction is what motivates us to do our best. Thank you for your kind words.
30 Apr 2024
Verified review
The presentation of Personal photos on to a canvas is special and assists in the preservation of memories. The cost is economic and the service turnaround is excellent.
No improvement necessary.
Report review
Answer by MYPICTURE
30 Apr 2024
We're thrilled to know you found our service excellent and cost-effective. Your satisfaction is our priority. Thank you for appreciating our effort in helping preserve special memories.
25 Apr 2024
Verified review
Easy and clear website and the ordering process was simple too. The cushion was a gift and has made my godson very happy, great quality plush material and I will definitely use this company again.
Report review
Answer by MYPICTURE
25 Apr 2024
We're thrilled to hear about your positive experience and that our item brought happiness. Your kind words are truly appreciated and we're glad to know we're your choice for future needs. Thank you for your review!