MYPICTUREReviews:
26,047 reviews in the last 12 months143,065 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
20 Apr 2024
Verified review
Brilliant Quality.. the effects make the product with my dog still looking like my dog even with the photo effects
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Answer by MYPICTURE
20 Apr 2024
We're thrilled to hear that the quality of our photo effects met your expectations and your dog's likeness was maintained. We appreciate your feedback. Thank you!
20 Apr 2024
Verified review
Generally really good service - decent product at a sensible cost. Delivery (via a third party delivery partner) took far too long though.
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Answer by MYPICTURE
20 Apr 2024
We appreciate your feedback. We're glad to hear that you found our service satisfactory and pricing sensible. Your comments about the delivery time will certainly be taken into account for future improvements. Thank you for your patience and understanding.
20 Apr 2024
Verified review
Great quality - poor delivery
Great quality. Only problem was delivery which did take along time. But other than that really pleased.
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Answer by MYPICTURE
20 Apr 2024
We appreciate your feedback and are delighted to hear you're pleased with the quality. We are continuously working on improving our services, including delivery times. Your patience and understanding are greatly valued.
20 Apr 2024
Verified review
It didn’t arrive as stated - between 2 & 6 days after being dispatched. So it was ordered well in tome for a birthday gift and was late
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Answer by MYPICTURE
20 Apr 2024
We're genuinely sorry for the delay you experienced. We value your feedback and will certainly take it into account. Expect an email from us regarding this matter.
18 Apr 2024
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17 Apr 2024
Verified review
Great but the delivery time was very slow compared to others.
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Answer by MYPICTURE
18 Apr 2024
We appreciate your feedback and understand the importance of timely delivery. Your input has been noted and will be considered in our ongoing efforts to improve our services. Thank you for your patience and understanding.
17 Apr 2024
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17 Apr 2024
Verified review
You can improve deliveries
You can improve by getting a decent delivery company. YODEL are awful. They take no notice of the customers requests like leaving with a nominated neighbour. Instead it’s just thrown on the floor without knocking
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Answer by MYPICTURE
17 Apr 2024
We're sorry to hear about your experience with the delivery. Your feedback is valuable and will be considered. We'll be reaching out to you via email to discuss this further.
17 Apr 2024
Verified review
Picture lacked contrast. Blacks were muddy grey. Also a bit blurry.
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Answer by MYPICTURE
17 Apr 2024
We're sorry to hear about your experience. Your feedback regarding the picture quality is important to us. We'll take this into account and reach out to you via email soon.
17 Apr 2024
Verified review
I’ve had better output before - shame really because I use you quite often
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and we're sorry to hear about your recent experience. Your comments have been noted and we will be reaching out via email to address your concerns. Thank you for your continued support.
17 Apr 2024
Verified review
Not to qualify but for this price that's ok
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and understand your point regarding the price. Your feedback is valuable to us and will be considered in our ongoing efforts to improve our service. Thank you.
16 Apr 2024
Verified review
Great communication with seller. Able to track parcel at all times. Good quality.
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Answer by MYPICTURE
16 Apr 2024
We are delighted to hear that you had a positive experience with our service, particularly in terms of communication and tracking. We appreciate your feedback and look forward to serving you again.
16 Apr 2024
Verified review
The frame work is much thinner than the ones received before. But pictures still look nice.
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Answer by MYPICTURE
16 Apr 2024
We appreciate your valuable feedback. It's great to hear you're satisfied with how your pictures look. We're constantly striving to improve, and your comments will be taken into account. Thank you.
16 Apr 2024
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16 Apr 2024
Verified review
Unhappy with the fact there is nothing in the back to either wall hang or stand up
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Answer by MYPICTURE
16 Apr 2024
We appreciate your feedback. We understand the need for more versatile display options. Your comments will be taken into account for future improvements. Please expect an email from us for further assistance.
16 Apr 2024
Verified review
Late delivery + Missing Hangers
Late delivery. Missing hangers. Hard to reach customer service.
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Answer by MYPICTURE
16 Apr 2024
We regret the inconvenience you've experienced. We acknowledge your feedback regarding delivery, missing items, and customer service accessibility. Rest assured, we will consider this feedback for future improvements. Expect an email from us soon.
15 Apr 2024
Verified review
Likes how well packed and safe deliver
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Answer by MYPICTURE
15 Apr 2024
We appreciate your positive feedback regarding our packaging and delivery. It is our commitment to ensure customer satisfaction and we are glad you had a great experience. Thank you for choosing us.
15 Apr 2024
Verified review
i wouldnt class it as a canvas, more just a print, quite ok quality, not the best
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Answer by MYPICTURE
15 Apr 2024
We appreciate your feedback. It's crucial in helping us enhance our offerings. We acknowledge your view on the quality and assure you that your input will be taken seriously.
14 Apr 2024
Verified review
Love my pic's. Sadly, I was sure I ordered 2 different ones but received 2 identical ones. Not to worry, though, as I can put 1 by as a gift at a later date.
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Answer by MYPICTURE
15 Apr 2024
We appreciate your feedback and understand your concern regarding the order mix-up. We value your input and will certainly take it into account. We will reach out to you via email to discuss further.
14 Apr 2024
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